How To Fix RT802 - Event log entries

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 802

• Message text: Event log entries

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT802 - Event log entries ?

  The SAP error message RT802 typically relates to issues with event log entries in the SAP system. This error can occur due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying database.
  Causes of RT802 Error
  
  Configuration Issues: Incorrect settings in the SAP system configuration can lead to event log entries not being processed correctly.
  Data Inconsistencies: If there are inconsistencies in the data being logged or if the data does not meet the expected format, it can trigger this error.
  Database Issues: Problems with the database, such as connectivity issues or corruption, can also lead to this error.
  Authorization Problems: Insufficient permissions for the user or process trying to access or write to the event log can cause this error.
  System Performance: High load on the system or performance issues can lead to timeouts or failures in logging events.
  
  Solutions
  
  Check Configuration: Review the configuration settings related to event logging in the SAP system. Ensure that all parameters are set correctly.
  Data Validation: Validate the data being logged to ensure it meets the required format and consistency. Look for any anomalies in the data.
  Database Health Check: Perform a health check on the database. Ensure that it is running optimally and that there are no connectivity issues.
  Review Authorizations: Check the user roles and authorizations to ensure that the user or process has the necessary permissions to write to the event log.
  Monitor System Performance: Use SAP monitoring tools to check for performance issues. If the system is under heavy load, consider optimizing the workload or increasing resources.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation with solutions for known issues.
  
  Related Information
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on the version of SAP you are using and the context of the error.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the RT802 error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) to help diagnose the issue.
  
  By following these steps, you should be able to identify the root cause of the RT802 error and implement a suitable solution.