How To Fix RT636 - Terminated jobs on an application server

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 636

• Message text: Terminated jobs on an application server

What causes this issue?

If a background job is terminated an alert is generated in this node.
In the <LS>Current Status</> view, you can see the most recently
terminated job. In the Alert Browser, you can see all terminated jobs
for which you have not yet completed the associated alert. By default,
an alert is generated for each terminated job, as long as there is
still enough space int he shared memory for the alert message.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check every terminated job; use the transactions <DS:TRAN.SM37> SM37</>
(Job Selection) and <DS:TRAN.ST22> ST22</> (Dump Analysis). There is
already an analysis method stored for these terminated jobs with the
display of terminated jobs in transaction SM37.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT636 - Terminated jobs on an application server ?

  The SAP error message RT636 indicates that there are terminated jobs on an application server. This typically means that one or more background jobs have failed or been terminated unexpectedly. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Causes:
  
  Resource Issues: The application server may be running out of resources (CPU, memory, etc.), leading to job terminations.
  Configuration Errors: Incorrect job scheduling or configuration settings can lead to jobs being terminated.
  Program Errors: The ABAP program or report being executed may contain errors or exceptions that cause it to terminate.
  Database Issues: Problems with the database (e.g., locks, deadlocks, or connectivity issues) can also lead to job failures.
  User Authorization: The user executing the job may not have the necessary authorizations, leading to job termination.
  System Updates or Maintenance: If the system is undergoing maintenance or updates, jobs may be terminated.
  
  Solutions:
  
  Check Job Logs: Review the job logs in transaction SM37 to identify the specific reason for the job termination. Look for error messages or dumps that provide more context.
  Analyze Short Dumps: Use transaction ST22 to check for any short dumps that occurred during the job execution. This can provide insights into program errors.
  Monitor System Resources: Use transaction ST03N or ST06 to monitor system performance and resource usage. If resources are low, consider optimizing or scaling your infrastructure.
  Review Job Configuration: Ensure that the job is configured correctly, including the scheduling parameters and the user executing the job.
  Check Authorizations: Verify that the user has the necessary authorizations to execute the job. Use transaction SU53 to analyze authorization issues.
  Database Health Check: Check the database for locks or performance issues. Use transaction DB02 to monitor database performance.
  Re-schedule Jobs: If the issue is temporary, you may try to re-schedule the job after addressing any identified issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Monitor Background Jobs
  ST22: Dump Analysis
  ST03N: Workload Analysis
  ST06: Operating System Monitor
  DB02: Database Performance Analysis
  
  
  SAP Notes: Check for relevant SAP Notes that may address specific issues related to job terminations. You can search the SAP Support Portal for notes related to RT636 or job management.
  Documentation: Review SAP documentation on background processing and job scheduling for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and resolve the issues leading to the RT636 error message in your SAP environment.