How To Fix RT631 - Subtree for transaction and client-specific monitoring

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 631

• Message text: Subtree for transaction and client-specific monitoring

What causes this issue?

For more information about monitoring special transactions and clients,
see <LS>SAP Library-> SAP Web Application Server -> Computing Center
Management System (BC-CCM) -> Monitoring in the CCMS -> The Alert
Monitor -> Special Monitoring Functions of the Alert Monitor -> Monitor
Response Times of Transactions or Clients</> or click
<DS:KENO.A03FE1BB45118D43BFBB44EA7417599A>here</>.
For more information about the structure of the corresponding monitor,
see <LS>SAP Library-> SAP Web Application Server -> Computing Center
Management System (BC-CCM) -> Monitoring in the CCMS -> The Alert
Monitor -> Predefined Monitors for the Alert Monitor-> SAP CCMS
Moniotrs for Optional Components Monitor Set -> Monitor
Transaction-Specific Dialog Monitor</> or click
<DS:KENO.3E2D92225847CB4EA648764E2BD8107A>here</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT631 - Subtree for transaction and client-specific monitoring ?

  The SAP error message RT631 typically relates to issues with transaction and client-specific monitoring in the SAP system. This error can occur when there are problems with the configuration of monitoring settings or when the system is unable to retrieve the necessary data for monitoring transactions.
  Cause:
  
  Configuration Issues: The monitoring settings for transactions or clients may not be properly configured.
  Missing Authorizations: The user may not have the necessary authorizations to access the monitoring data.
  Data Retrieval Problems: There may be issues with the underlying data that the monitoring relies on, such as missing or corrupted data.
  System Performance: High system load or performance issues can also lead to this error, as the system may struggle to retrieve the required information.
  
  Solution:
  
  Check Configuration: Review the configuration settings for transaction and client-specific monitoring. Ensure that all necessary parameters are set correctly.
  User Authorizations: Verify that the user encountering the error has the appropriate authorizations to access the monitoring data. This may involve checking roles and permissions in the user profile.
  Data Integrity: Check the integrity of the data being monitored. Look for any inconsistencies or missing entries that could be causing the issue.
  System Performance: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or scheduling monitoring tasks during off-peak hours.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Applying the latest updates can often resolve known issues.
  Consult Documentation: Refer to SAP documentation for detailed information on transaction monitoring and troubleshooting steps specific to your version of SAP.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and version.
  Community Forums: Engaging with SAP community forums can also be helpful, as other users may have encountered similar issues and can share their solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to monitoring, such as ST03N (Workload and Performance Statistics) and ST22 (Dump Analysis), which can provide insights into system performance and errors.
  
  By following these steps, you should be able to diagnose and resolve the RT631 error in your SAP system.