How To Fix RT472 - RFC_PING: Check is being performed for system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 472

• Message text: RFC_PING: Check is being performed for system &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT472 - RFC_PING: Check is being performed for system &1 ?

  The SAP error message RT472, which states "RFC_PING: Check is being performed for system &1," typically indicates that there is an issue with the Remote Function Call (RFC) connection to the specified system. This error can occur for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP systems.
  RFC Destination Configuration: The RFC destination may not be configured correctly in the SAP system.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations.
  System Availability: The target SAP system may be down or not reachable.
  Firewall Restrictions: Firewalls or security settings may be blocking the RFC communication.
  SAP Gateway Issues: The SAP Gateway service may not be running or may be misconfigured.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the network connection to the target system is active.
  Ensure that there are no network outages or issues.
  
  
  
  Verify RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Check the configuration of the RFC destination (e.g., TCP/IP settings, target host, and system number).
  Test the connection using the "Connection Test" button in the RFC destination configuration.
  
  
  
  Check User Authorizations:
  
  Ensure that the user credentials used for the RFC connection have the necessary authorizations to access the target system.
  You can check user roles and authorizations in transaction SU01.
  
  
  
  Check System Availability:
  
  Verify that the target SAP system is up and running.
  Check the system logs for any errors or issues that may indicate downtime.
  
  
  
  Firewall and Security Settings:
  
  Ensure that any firewalls between the systems allow traffic on the required ports for RFC communication (typically port 3200 for SAP).
  Consult with your network/security team if necessary.
  
  
  
  SAP Gateway Configuration:
  
  Ensure that the SAP Gateway service is running on the target system.
  Check the gateway logs for any errors that may indicate issues with the service.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: To manage and test RFC destinations.
  SMGW: To monitor the SAP Gateway.
  SICF: To check and manage HTTP services.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to RFC connections.
  
  
  Logs and Traces: Check the system logs (SM21) and developer traces (ST22) for any additional error messages that may provide more context about the issue.
  
  
  By following these steps, you should be able to diagnose and resolve the RT472 error related to RFC connections in SAP. If the issue persists, consider reaching out to SAP support for further assistance.