How To Fix RT471 - RFC_PING: No favorite instance for system &1 group &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 471

• Message text: RFC_PING: No favorite instance for system &1 group &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT471 - RFC_PING: No favorite instance for system &1 group &2 ?

  The SAP error message RT471 RFC_PING: No favorite instance for system &1 group &2 typically indicates that the system is unable to find a suitable instance of the specified system in the specified group for Remote Function Call (RFC) communication. This can occur in various scenarios, such as when trying to connect to a system that is not properly configured or when the instance is down.
  Causes:
  
  Incorrect Configuration: The RFC destination may not be correctly configured in the SAP system.
  Instance Down: The target SAP system instance may be down or not available.
  Group Configuration: The instance group specified may not have any active instances.
  Network Issues: There may be network connectivity issues preventing access to the target system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified instance.
  
  Solutions:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 and check the configuration of the RFC destination. Ensure that the target system is correctly defined and that the connection parameters are accurate.
  
  
  
  Verify Instance Availability:
  
  Check if the target SAP instance is up and running. You can do this by logging into the SAP system or using transaction SM51 to see the list of active instances.
  
  
  
  Review Instance Group Configuration:
  
  If you are using an instance group, ensure that the group is correctly configured and that it contains active instances. You can check this in transaction SMLG.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the systems. You can use tools like ping or traceroute to check connectivity.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the target system. You may need to check user roles and profiles.
  
  
  
  Update SAP Kernel:
  
  In some cases, updating the SAP kernel to the latest version can resolve underlying issues related to RFC communication.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SM51: List of Active Instances
  SMLG: Load Balancing Groups
  
  
  SAP Notes: Search for specific SAP Notes related to RFC issues or the RT471 error message in the SAP Support Portal.
  Documentation: Review the SAP documentation for RFC configuration and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue causing the RT471 error message. If the problem persists, consider reaching out to SAP support for further assistance.