How To Fix RT411 - CCMS monitoring of files: Entries according to template

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 411

• Message text: CCMS monitoring of files: Entries according to template

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE LOGFILEMON_EINF OBJECT DOKU ID TX
This monitoring tree element displays the lines from the log file that
match the specified text pattern. The monitor outputs first the line
number and then the line in plain text. In the <LS>Open Alerts</> view,
you can display all references to the text pattern for which the system
was searching by choosing the <LS>Display Alerts</> pushbutton.
INCLUDE LOGFILEMON_INFO OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT411 - CCMS monitoring of files: Entries according to template ?

  The SAP error message RT411, which pertains to CCMS (Computing Center Management System) monitoring of files, typically indicates that there are entries in the monitoring that do not conform to the expected template or format. This can occur in various scenarios, such as when monitoring file systems, logs, or other file-based resources.
  Cause:
  
  Template Mismatch: The entries being monitored do not match the expected format defined in the monitoring template.
  File System Changes: Changes in the file system, such as renaming or moving files, can lead to discrepancies.
  Configuration Issues: Incorrect configuration of the monitoring parameters or templates can lead to this error.
  Permissions Issues: Insufficient permissions to access the files being monitored can also trigger this error.
  
  Solution:
  
  Check Monitoring Template: Review the monitoring template configuration to ensure that it matches the expected format of the entries being monitored. Adjust the template if necessary.
  Verify File Paths: Ensure that the file paths specified in the monitoring configuration are correct and that the files exist in those locations.
  Review Configuration: Check the CCMS configuration settings to ensure that they are set up correctly for the files you are monitoring.
  Permissions Check: Ensure that the user under which the CCMS monitoring is running has the necessary permissions to access the files.
  Update Monitoring Parameters: If there have been changes to the file structure or naming conventions, update the monitoring parameters accordingly.
  Consult Logs: Check the SAP system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  CCMS Documentation: Refer to the official SAP documentation for CCMS monitoring to understand how to configure and troubleshoot monitoring templates.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to RT411 or CCMS monitoring.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.