How To Fix RT410 - CCMS monitoring of files: Number of new lines

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 410

• Message text: CCMS monitoring of files: Number of new lines

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE LOGFILEMON_EINF OBJECT DOKU ID TX
This monitoring tree element specifies the growth of the monitored log
file in lines per minute.
INCLUDE LOGFILEMON_INFO OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT410 - CCMS monitoring of files: Number of new lines ?

  The SAP error message RT410 related to CCMS (Computing Center Management System) monitoring of files typically indicates an issue with the monitoring of log files or other text files that are being tracked by the CCMS. The specific message "Number of new lines" suggests that the monitoring system has detected a change in the number of new lines in a monitored file, which may be outside of expected parameters.
  Cause:
  
  File Size or Content Change: The monitored file may have grown significantly in size or content, leading to an unexpected number of new lines being added.
  Threshold Exceeded: The CCMS monitoring configuration may have a threshold set for the number of new lines, and the current count has exceeded this threshold.
  File Rotation: If the file is being rotated (e.g., log files), the monitoring might not be correctly configured to handle the rotation, leading to discrepancies in the line count.
  Permissions Issues: The user under which the CCMS monitoring is running may not have the necessary permissions to read the file correctly, leading to inaccurate monitoring results.
  
  Solution:
  
  Check File Content: Review the content of the monitored file to understand why there are so many new lines. This could be due to increased logging activity or errors being logged.
  Adjust Monitoring Thresholds: If the increase in new lines is expected, consider adjusting the thresholds in the CCMS monitoring configuration to accommodate the new normal.
  File Rotation Configuration: Ensure that the file rotation settings are correctly configured in the CCMS monitoring setup. This may involve setting up log file rotation properly or adjusting the monitoring parameters to account for rotated files.
  Permissions Check: Verify that the user account running the CCMS monitoring has the necessary permissions to access and read the monitored file.
  Review CCMS Configuration: Check the CCMS configuration for any misconfigurations or errors that could be causing the monitoring to behave unexpectedly.
  
  Related Information:
  
  CCMS Documentation: Refer to the official SAP documentation for CCMS monitoring to understand how to configure and troubleshoot monitoring settings.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to RT410 or CCMS monitoring.
  Log Analysis: Analyze the logs generated by the application or system to identify any underlying issues that may be causing excessive logging or file growth.
  Performance Monitoring: Consider implementing performance monitoring tools to track the behavior of the application and identify any anomalies that may lead to increased logging.
  
  If the issue persists after following these steps, it may be beneficial to consult with SAP support or a technical expert familiar with your specific SAP environment.