How To Fix RT401 - ITS monitoring: Performance attribute

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 401

• Message text: ITS monitoring: Performance attribute

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT401 - ITS monitoring: Performance attribute ?

  The SAP error message "RT401 ITS monitoring: Performance attribute" typically relates to issues in the Internet Transaction Server (ITS) monitoring, specifically concerning performance metrics. This error can arise due to various reasons, including configuration issues, performance bottlenecks, or problems with the underlying infrastructure.
  Causes:
  
  Configuration Issues: Incorrect settings in the ITS configuration can lead to performance monitoring errors.
  Performance Bottlenecks: High load on the server or inefficient processing can cause performance metrics to be affected.
  Network Issues: Latency or connectivity problems between the ITS and the backend SAP system can impact performance.
  Resource Limitations: Insufficient server resources (CPU, memory, etc.) can lead to performance degradation.
  Software Bugs: There may be bugs in the version of the ITS or the SAP system that you are using.
  
  Solutions:
  
  Check Configuration: Review the ITS configuration settings to ensure they are correctly set up. This includes checking parameters related to performance monitoring.
  Monitor System Performance: Use SAP transaction codes like ST03N (Workload Analysis) or ST06 (Operating System Monitor) to analyze system performance and identify bottlenecks.
  Optimize Resources: Ensure that the server has adequate resources (CPU, memory, etc.) and consider scaling up if necessary.
  Network Diagnostics: Check the network connectivity and latency between the ITS and the SAP backend. Use tools like ping or traceroute to diagnose network issues.
  Update Software: Ensure that you are using the latest patches and updates for both the ITS and the SAP system to eliminate any known bugs.
  Review Logs: Check the ITS logs for any additional error messages or warnings that could provide more context about the performance issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the RT401 error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for ITS and performance monitoring for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.