How To Fix RT397 - Shift aggregate schema has not been defined

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 397

• Message text: Shift aggregate schema has not been defined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT397 - Shift aggregate schema has not been defined ?

  The SAP error message RT397, which states "Shift aggregate schema has not been defined," typically occurs in the context of time management and shift planning within the SAP system. This error indicates that the system is unable to find a defined shift aggregate schema for the relevant organizational unit or employee group.
  Cause:
  
  Missing Configuration: The primary cause of this error is that the shift aggregate schema has not been defined in the system for the specific personnel area or employee group.
  Incorrect Settings: There may be incorrect or incomplete settings in the configuration of the time management module.
  Organizational Unit Issues: The organizational unit or employee group being referenced may not have a corresponding shift aggregate schema assigned.
  
  Solution:
  To resolve the RT397 error, you can follow these steps:
  
  
  Define Shift Aggregate Schema:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO > IMG > Time Management > Work Schedules > Shift Planning > Define Shift Aggregate Schema.
  Here, you can create or modify the shift aggregate schema as needed. Ensure that it is correctly assigned to the relevant personnel area or employee group.
  
  
  
  Assign Shift Aggregate Schema:
  
  After defining the schema, ensure that it is assigned to the relevant organizational units or employee groups.
  This can typically be done in the same configuration area where you defined the schema.
  
  
  
  Check for Consistency:
  
  Verify that all related configurations (such as work schedules, shift definitions, etc.) are consistent and correctly set up.
  Ensure that there are no missing links between the shift aggregate schema and the organizational units.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration by attempting to perform the action that previously triggered the error.
  Monitor for any additional error messages that may indicate further issues.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring shift planning and time management.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PT01 (for time evaluation) and PT60 (for time management) to help troubleshoot and manage time-related configurations.
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration settings in the SAP system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Time Management for further assistance.