How To Fix RT361 - 15-minute average for system/instance only available for &1 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 361

• Message text: 15-minute average for system/instance only available for &1 &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT361 - 15-minute average for system/instance only available for &1 &3 ?

  The SAP error message RT361 indicates that the 15-minute average for a specific system or instance is not available. This message typically arises in the context of performance monitoring and system resource management within SAP systems, particularly when using tools like SAP Solution Manager or transaction codes related to system monitoring.
  Cause:
  The error message RT361 can occur due to several reasons:
  
  Data Unavailability: The 15-minute average data may not be available because the system has not collected enough data points within the specified time frame.
  System Configuration: The monitoring configuration may not be set up correctly, leading to gaps in data collection.
  Performance Issues: If the system is experiencing performance issues, it may not be able to collect or process the necessary data in real-time.
  Time Frame Misalignment: The time frame for which the data is being requested may not align with the data collection intervals.
  
  Solution:
  To resolve the RT361 error, consider the following steps:
  
  
  Check Data Collection Settings:
  
  Ensure that the data collection for performance metrics is enabled and configured correctly in your SAP system.
  Verify that the monitoring tools (like CCMS or Solution Manager) are set up to collect the necessary data.
  
  
  
  Review System Performance:
  
  Check for any performance bottlenecks in the system that may be affecting data collection.
  Monitor system resources (CPU, memory, disk I/O) to identify any issues.
  
  
  
  Adjust Time Frame:
  
  If you are trying to access data for a specific time frame, ensure that you are requesting data that falls within the periods for which data has been collected.
  Try expanding the time frame to see if data becomes available.
  
  
  
  Restart Monitoring Services:
  
  Sometimes, restarting the monitoring services or the SAP system itself can help resolve temporary issues with data collection.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST03N (Workload Analysis), ST06 (Operating System Monitor), and SM66 (Global Work Process Overview) for monitoring system performance.
  SAP Documentation: Review SAP documentation related to system monitoring and performance management for best practices and configuration guidelines.
  Performance Tuning: Consider engaging in performance tuning activities to optimize system performance and ensure that data collection processes are not hindered.
  
  By following these steps, you should be able to address the RT361 error and ensure that the 15-minute average data is available for your SAP system or instance.