How To Fix RT287 - Error: Invalid disk name

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 287

• Message text: Error: Invalid disk name

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT287 - Error: Invalid disk name ?

  The SAP error message RT287, which indicates "Invalid disk name," typically arises in the context of SAP systems when there is an issue related to the configuration of the database or the underlying storage system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Disk Name: The disk name specified in the configuration might be incorrect or does not exist.
  File System Issues: The file system where the database is trying to write data may be corrupted or not mounted properly.
  Permissions Issues: The user under which the SAP system is running may not have the necessary permissions to access the specified disk or directory.
  Configuration Errors: There may be errors in the configuration files (e.g., instance profile, database configuration) that specify the disk names.
  Disk Space Issues: The disk may be full, leading to an inability to write data.
  
  Solutions:
  
  Verify Disk Name: Check the configuration files for the correct disk name. Ensure that the disk name specified matches the actual disk or volume name on the server.
  Check File System: Ensure that the file system is mounted correctly and is accessible. You can use commands like df -h (on Unix/Linux) to check the mounted file systems.
  Permissions Check: Verify that the SAP user has the necessary permissions to access the disk. You may need to adjust permissions using chmod or chown commands.
  Review Configuration Files: Look into the instance profile and database configuration files for any misconfigurations. Correct any discrepancies found.
  Disk Space Management: Check the available disk space and clear up space if the disk is full. You can use commands like du -sh * to identify large files or directories.
  Restart Services: After making changes, restart the relevant SAP services or the entire SAP system to ensure that the changes take effect.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs: Review the SAP application logs (transaction SM21) and the database logs for more detailed error messages that may provide further insight into the issue.
  Documentation: Refer to the official SAP documentation for your specific version and database type for best practices regarding disk configuration and management.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.