How To Fix RT285 - Performance attribute: Disk response time (ms)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RT - Monitoring infrastructure MSG and alert texts

  • Message number: 285

  • Message text: Performance attribute: Disk response time (ms)

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RT285 - Performance attribute: Disk response time (ms) ?

    The SAP error message RT285, which refers to "Performance attribute: Disk response time (ms)," indicates that the disk response time for the database or application server is exceeding acceptable thresholds. This can lead to performance issues in SAP applications, as slow disk response times can affect data retrieval and overall system performance.

    Causes:

    1. High Disk I/O Load: Excessive read/write operations on the disk can lead to increased response times.
    2. Disk Hardware Issues: Problems with the physical disks, such as failing drives or insufficient disk speed (e.g., using HDDs instead of SSDs).
    3. Insufficient Disk Space: Lack of available space can lead to fragmentation and slower access times.
    4. Configuration Issues: Improper configuration of the database or application server can lead to inefficient disk usage.
    5. Concurrent Users: A high number of concurrent users accessing the system can lead to increased load on the disk.
    6. Background Jobs: Long-running background jobs or batch processes can monopolize disk resources.
    7. Network Latency: If the database is hosted on a remote server, network issues can also contribute to perceived disk response times.

    Solutions:

    1. Monitor Disk Performance: Use monitoring tools to analyze disk I/O performance and identify bottlenecks.
    2. Optimize Database Queries: Review and optimize SQL queries to reduce unnecessary disk access.
    3. Upgrade Hardware: Consider upgrading to faster disks (e.g., SSDs) or adding more disks to distribute the load.
    4. Increase Disk Space: Ensure there is sufficient disk space available to prevent fragmentation and improve performance.
    5. Review Configuration: Check the configuration settings of the database and application server to ensure they are optimized for performance.
    6. Limit Concurrent Users: If possible, limit the number of concurrent users during peak times or distribute the load more evenly.
    7. Schedule Background Jobs: Schedule resource-intensive background jobs during off-peak hours to minimize their impact on performance.
    8. Database Maintenance: Regularly perform database maintenance tasks such as indexing, archiving old data, and cleaning up unnecessary data.

    Related Information:

    • SAP Notes: Check SAP Notes related to performance issues and RT285 for specific recommendations and patches.
    • SAP Performance Monitoring Tools: Utilize tools like SAP Solution Manager or other third-party monitoring solutions to gain insights into system performance.
    • System Logs: Review system logs for any errors or warnings that may indicate underlying issues affecting disk performance.
    • Capacity Planning: Regularly assess system capacity and plan for future growth to avoid performance degradation.

    By addressing the underlying causes and implementing the suggested solutions, you can improve disk response times and enhance overall SAP system performance.

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