How To Fix RT171 - &1 &3 > &2 &3 Utilized area of device cache exceeds threshold

RT171 - Overview

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 171

• Message text: &1 &3 > &2 &3 Utilized area of device cache exceeds threshold

What causes this issue?

This message should not appear, as the cache size is functionally
independent from the numnber of configured output devices from SAP R/3
Release 4.0.

System Response

This alert does not lead to a malfunction.

How to fix this error?

SAP therefore recommends that you you do not change the predefined
value of 100% for the threshold.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE BC_SPOOL_MOREINFO OBJECT DOKU ID TX LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

RT171 - Details

• The SAP error message RT171 indicates that the utilized area of the device cache exceeds a predefined threshold. This typically occurs in the context of SAP systems that use a database with a cache mechanism, such as SAP HANA or other relational databases. The error message format suggests that it is related to the cache management of a specific device or storage area.
  
  Cause:
  
  
  Cache Utilization: The primary cause of this error is that the cache utilization has exceeded the configured threshold. This can happen due to:
  
  High volume of data being processed.
  Inefficient queries that lead to excessive cache usage.
  Insufficient cache size for the workload being handled.
  
  
  
  
  Configuration Issues: The cache settings may not be optimized for the current workload, leading to frequent cache overflows.
  
  
  Data Growth: An increase in the amount of data being processed or stored can lead to higher cache utilization.
  
  
  
  Solution:
  
  
  Increase Cache Size: If feasible, increase the size of the device cache