How To Fix RT145 - Average number of dialog steps per minute

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 145

• Message text: Average number of dialog steps per minute

What causes this issue?

Use this value, in particular with the monitoring attribute
<ZH>R3DialogResponseTime</> to assess the dialog system. Very high
values (in connection with bad response times) can point to a general
capacity overload, while unusually low values point to a malfunction.
You should also take this monitoring attribute into account in order to
be able to evaluate dialog response time values correctly. Long
response times with a very small number of dialog steps per minute is
not necessarily a cause for alarm, as individual long running processes
would then affect the statistics much more.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT145 - Average number of dialog steps per minute ?

  The SAP error message RT145, which refers to the "Average number of dialog steps per minute," typically indicates that the system is experiencing performance issues related to dialog processing. This message is often associated with the monitoring of system performance metrics, particularly in relation to dialog work processes.
  Cause:
  
  High Load on the System: The system may be experiencing a high volume of user transactions, leading to increased dialog steps.
  Inefficient Code: Poorly optimized ABAP code or inefficient database queries can lead to longer processing times for dialog steps.
  Resource Bottlenecks: Insufficient hardware resources (CPU, memory, I/O) can slow down the processing of dialog steps.
  Configuration Issues: Incorrect configuration of the SAP system or the underlying database can lead to performance degradation.
  Network Latency: High network latency can affect the response time of dialog steps, especially in distributed environments.
  
  Solution:
  
  Performance Analysis: Use transaction codes like ST03N (Workload Analysis) and ST02 (Tune Summary) to analyze system performance and identify bottlenecks.
  Optimize ABAP Code: Review and optimize any custom ABAP programs or reports that may be causing delays. Use tools like the ABAP Runtime Analysis (transaction SE30) to identify performance issues.
  Increase Resources: If the system is consistently under heavy load, consider scaling up the hardware resources (CPU, memory) or optimizing the existing resources.
  Adjust Configuration: Review and adjust the configuration settings for dialog work processes in the SAP system. Ensure that the number of dialog work processes is appropriate for the expected load.
  Database Optimization: Ensure that the database is properly indexed and that statistics are up to date. Use database performance monitoring tools to identify slow queries.
  Network Optimization: If network latency is an issue, consider optimizing the network infrastructure or reducing the number of hops between the client and the SAP server.
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may address specific performance issues or provide guidance on tuning the system.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Monitoring Tools: Consider using SAP Solution Manager or other third-party monitoring tools to gain deeper insights into system performance and user experience.
  
  By addressing the underlying causes and implementing the suggested solutions, you can improve the average number of dialog steps processed per minute and enhance overall system performance.