How To Fix RT144 - Response time exceeds one hour for report &1 (user: &2 client: &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 144

• Message text: Response time exceeds one hour for report &1 (user: &2 client: &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT144 - Response time exceeds one hour for report &1 (user: &2 client: &3) ?

  The SAP error message RT144 indicates that the response time for a report has exceeded one hour. This can occur for various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Cause:
  
  Long-Running Queries: The report may be executing a query that takes a long time to process due to large data volumes or complex calculations.
  Database Performance Issues: Slow database performance can lead to longer response times, especially if the database is not optimized or if there are locking issues.
  Inefficient Report Design: The report may be poorly designed, leading to unnecessary data processing or inefficient data retrieval methods.
  System Resource Constraints: Limited system resources (CPU, memory, etc.) can affect the performance of the report execution.
  Network Latency: If the report is being run over a network, high latency can contribute to longer response times.
  
  Solution:
  
  
  Optimize the Report:
  
  Review the report logic and SQL queries to ensure they are efficient.
  Limit the amount of data being processed by applying filters or parameters to reduce the dataset.
  Consider using aggregate tables or summary tables to speed up data retrieval.
  
  
  
  Database Optimization:
  
  Analyze the database performance and check for any locks or long-running transactions.
  Ensure that the database is properly indexed to improve query performance.
  Consider running database statistics updates to help the optimizer make better decisions.
  
  
  
  Increase Timeout Settings:
  
  If the report genuinely requires more time due to the nature of the data, consider increasing the timeout settings in the SAP system. This can be done in the system configuration, but it should be approached with caution.
  
  
  
  Monitor System Resources:
  
  Check the system resources (CPU, memory, disk I/O) during report execution to identify any bottlenecks.
  If necessary, allocate more resources to the SAP application server or database server.
  
  
  
  Run Reports During Off-Peak Hours:
  
  If possible, schedule the report to run during off-peak hours when system load is lower.
  
  
  
  Use Background Processing:
  
  If the report can be run in the background, consider scheduling it as a background job. This allows the report to run without impacting the user experience.
  
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like ST22 (Dump Analysis), SM21 (System Log), and ST03N (Workload Analysis) to analyze system performance and identify issues.
  SAP Notes: Check for any relevant SAP Notes that may address performance issues related to specific reports or transactions.
  Performance Tuning: Consider engaging with SAP Basis or performance tuning experts if the issue persists, as they can provide deeper insights into system performance.
  
  By addressing the underlying causes and implementing the suggested solutions, you can mitigate the occurrence of the RT144 error and improve the performance of your SAP reports.