How To Fix RT097 - CCMS self-monitoring: Number of completed alerts in the database

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 097

• Message text: CCMS self-monitoring: Number of completed alerts in the database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RT097 - CCMS self-monitoring: Number of completed alerts in the database ?

  The SAP error message RT097 relates to the CCMS (Computing Center Management System) self-monitoring feature, which is responsible for monitoring the system's performance and health. The specific message "Number of completed alerts in the database" indicates that there is a certain number of alerts that have been processed and stored in the database.
  Cause:
  
  Alert Accumulation: Over time, the number of alerts that have been processed and stored can accumulate, leading to a situation where the database may become cluttered with old alerts.
  Configuration Issues: There may be configuration settings that determine how alerts are handled, including how long they are retained in the database.
  Database Size Limitations: If the database is reaching its size limits, it may not be able to store new alerts, leading to issues with monitoring.
  Performance Issues: A high number of completed alerts can impact the performance of the CCMS monitoring system.
  
  Solution:
  
  Alert Cleanup: Regularly clean up old alerts from the database. This can be done using transaction codes like RZ20 or RZ21 to manage and delete old alerts.
  Configuration Review: Review the CCMS configuration settings to ensure that alerts are being managed appropriately. This includes setting retention periods for alerts.
  Database Maintenance: Perform regular database maintenance to ensure that the database is optimized and not reaching size limitations. This may include archiving old data.
  Monitoring Settings: Adjust the monitoring settings to reduce the number of alerts generated, if necessary. This can help in managing the volume of alerts.
  Consult Documentation: Refer to SAP documentation for specific instructions on managing CCMS alerts and database settings.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RZ20 (CCMS Monitoring) and RZ21 (CCMS Alert Monitoring).
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to CCMS monitoring and alert management.
  Performance Monitoring: Regularly monitor the performance of the CCMS and the underlying database to ensure that it is functioning optimally.
  SAP Community: Engage with the SAP Community or forums for insights and shared experiences from other users who may have encountered similar issues.
  
  By addressing the accumulation of alerts and ensuring proper configuration and maintenance, you can resolve the RT097 error and improve the overall monitoring capabilities of your SAP system.