How To Fix RT069 - Error occurred when calling an SALS function: &1&2

SAP Error Message - Details

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 069

• Message text: Error occurred when calling an SALS function: &1&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT069 - Error occurred when calling an SALS function: &1&2 ?

  The SAP error message RT069, which states "Error occurred when calling an SALS function: &1&2," typically indicates that there is an issue with the SAP Application Link Enabling (ALE) or the SAP Logistics Execution System (LES) when trying to call a function module or service.
  Causes:
  
  Configuration Issues: There may be misconfigurations in the ALE settings or in the related function modules.
  Authorization Problems: The user or system may not have the necessary authorizations to execute the function.
  Data Issues: The data being processed may be incorrect or incomplete, leading to the function call failing.
  System Errors: There could be underlying system issues, such as network problems or system performance issues.
  Version Compatibility: The function being called may not be compatible with the current version of the SAP system.
  
  Solutions:
  
  Check Configuration: Review the ALE configuration settings to ensure they are correctly set up. This includes checking the distribution model and partner profiles.
  Review Authorizations: Ensure that the user or system has the necessary authorizations to execute the function. You can use transaction SU53 to analyze authorization issues.
  Validate Data: Check the data being processed for completeness and correctness. Ensure that all required fields are populated and valid.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
  Debugging: If you have access, you can debug the function module to identify where the error is occurring. This may require technical expertise.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WE20 (Partner Profiles), WE21 (Port Definition), and SLG1 (Application Log).
  Documentation: Review SAP documentation related to ALE and the specific function module being called for additional insights.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the RT069 error in your SAP system.