How To Fix RT068 - Application server: Number of logged-on users

RT068 - Overview

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 068

• Message text: Application server: Number of logged-on users

What causes this issue?

This monitoring tree element shows the number of users logged on to a
particular application server.
Users are automatically distributed at logon to application servers
according to the quality (response time) at each server and according to
any logon groups that you have created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can use this information to check the effectiveness of your logon
groups. If, for example, a logon group does not offer enough servers
for the number of users of the group, then you will be able to see the
imbalance in logons per server across your system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RT068 - Application server: Number of logged-on users ?

  The SAP error message RT068 indicates that the number of logged-on users has reached the limit set for the application server. This can occur in environments where there are restrictions on the number of concurrent users that can be logged into a particular application server instance.
  
  Cause:
  
  User Limit Reached: The primary cause of this error is that the maximum number of users allowed to log on to the application server has been reached. This limit is defined in the SAP system configuration.
  Configuration Settings: The settings for the maximum number of users can be configured in the instance profile of the application server.
  Session Management: If users do not log off properly or if there are many idle sessions, it can lead to reaching the user limit.
  
  
  Solution:
  
  
  Increase User Limit:
  
  You can increase the maximum number of users allowed to log on to the application server by modifying the instance profile.
  Go to the SAP system