How To Fix RT062 - Monitoring object: OS collector (SAPOSCOL)

RT062 - Overview

• Message type: E = Error

• Message class: RT - Monitoring infrastructure MSG and alert texts

• Message number: 062

• Message text: Monitoring object: OS collector (SAPOSCOL)

What causes this issue?

This MTE (monitoring tree element) reports on the SAP SAPOSCOL program.
This program should run on every host system upon which an SAP
application server or SAP database system runs. SAPOSCOL collects the
host system data that is reported to the monitoring architecture and
which is displayed in the alert monitor.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

An alert here indicates that SAPOSCOL is not running on a particular
host system. See the CCMS Guide (Help -> SAP Library -> BC -> CCMS) for
help in analyzing SAPOSCOL problems and restarting SAPOSCOL.

Error message extract from SAP system. Copyright SAP SE.

RT062 - Details

• The SAP error message RT062 related to the OS collector (SAPOSCOL) typically indicates an issue with the monitoring of operating system metrics in an SAP environment. This error can arise due to various reasons, including configuration issues, problems with the SAPOSCOL process itself, or issues with the underlying operating system.
  
  Cause:
  
  SAPOSCOL Not Running: The SAPOSCOL process may not be running, which is responsible for collecting operating system metrics.
  
  Configuration Issues: There may be misconfigurations in the monitoring setup or in the SAP system parameters.
  Permissions Issues: The user under which SAPOSCOL is running may not have the necessary permissions to access system metrics.
  Resource Limitations: The system may be under heavy load, causing SAPOSCOL to fail to collect data.
  Network Issues: If the SAP system is trying to communicate with a remote monitoring system, network issues could prevent successful data collection.
  
  
  Solution:
  
  
  Check SAPOSCOL Status:
  
  Use transaction code SM50 or SM66 to check if the SAPOSCOL process is