How To Fix RSWWW408 - The chart settings could not be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: RSWWW - Messages for BW Web Reporting

• Message number: 408

• Message text: The chart settings could not be processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSWWW408 - The chart settings could not be processed ?

  The SAP error message RSWWW408, which states "The chart settings could not be processed," typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when there are issues related to the configuration or settings of charts in reports or dashboards.
  Causes:
  
  Missing or Incorrect Chart Configuration: The chart settings may not be properly configured or may be missing entirely.
  Data Source Issues: The underlying data source for the chart may not be available or may not return any data.
  Authorization Issues: The user may not have the necessary authorizations to access the data or the chart settings.
  Browser Compatibility: Sometimes, the issue can arise due to browser compatibility problems, especially if using older versions of browsers or unsupported browsers.
  SAP GUI or Frontend Issues: There may be issues with the SAP GUI or the frontend components that are responsible for rendering the charts.
  
  Solutions:
  
  Check Chart Configuration: Review the chart settings in the report or dashboard. Ensure that all required parameters are correctly set and that the chart type is supported.
  Validate Data Source: Ensure that the data source is correctly configured and that it returns data. You can test the data source independently to confirm it is working.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the data and the chart settings.
  Browser Compatibility: Try accessing the report or dashboard using a different browser or updating the current browser to the latest version. Ensure that the browser settings allow for the execution of scripts and that pop-ups are not blocked.
  Clear Cache: Clear the browser cache and cookies, as sometimes cached data can cause issues with rendering.
  Check SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that can resolve known issues.
  Consult Documentation: Review the SAP documentation for any specific requirements or configurations needed for the charts you are trying to use.
  
  Related Information:
  
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is affecting critical business processes.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the RSWWW408 error in SAP.