How To Fix RSWWW407 - Incorrect IGS installed: IGS 6.40 with Chart Migrator is required

SAP Error Message - Details

• Message type: E = Error

• Message class: RSWWW - Messages for BW Web Reporting

• Message number: 407

• Message text: Incorrect IGS installed: IGS 6.40 with Chart Migrator is required

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSWWW407 - Incorrect IGS installed: IGS 6.40 with Chart Migrator is required ?

  The SAP error message RSWWW407 indicates that there is an issue with the installation of the Internet Graphics Server (IGS) in relation to the Chart Migrator. Specifically, it states that the required version of IGS is 6.40 or higher, and the current installation does not meet this requirement.
  Cause:
  The error typically arises when:
  
  The installed version of the Internet Graphics Server (IGS) is older than 6.40.
  The Chart Migrator tool requires specific features or functionalities that are only available in IGS 6.40 or later.
  There may be a mismatch between the versions of the components being used in your SAP system.
  
  Solution:
  To resolve the RSWWW407 error, you can take the following steps:
  
  
  Check Current IGS Version:
  
  Verify the version of the Internet Graphics Server currently installed on your system. You can do this by accessing the IGS administration interface or checking the installation directory.
  
  
  
  Upgrade IGS:
  
  If the version is older than 6.40, you will need to upgrade to at least IGS 6.40. You can download the latest version from the SAP Service Marketplace or the SAP Support Portal.
  Follow the installation instructions provided by SAP to ensure a proper upgrade.
  
  
  
  Verify Compatibility:
  
  Ensure that the version of the Chart Migrator you are using is compatible with the version of IGS you are installing. Check the SAP documentation for any specific compatibility notes.
  
  
  
  Configuration:
  
  After upgrading, ensure that the IGS is properly configured to work with your SAP system. This may involve setting up parameters in the IGS configuration files.
  
  
  
  Restart Services:
  
  After making changes, restart the IGS service and any related SAP services to ensure that the changes take effect.
  
  
  
  Check Logs:
  
  If the error persists after upgrading, check the IGS logs and SAP application logs for any additional error messages that may provide further insight into the issue.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for IGS and Chart Migrator for detailed installation and configuration instructions.
  SAP Notes: Look for relevant SAP Notes that may address specific issues related to IGS and Chart Migrator. You can search for notes in the SAP Support Portal.
  Community Forums: Consider checking SAP Community forums or other user groups for discussions related to similar issues, as other users may have encountered and resolved the same problem.
  
  By following these steps, you should be able to resolve the RSWWW407 error and ensure that your SAP system is using the correct version of the Internet Graphics Server.