How To Fix RSTT0399 - Buffer test request statuses locked; additions not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: RSTT0 - Trace Tool: Message Class Engine Layer

• Message number: 399

• Message text: Buffer test request statuses locked; additions not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSTT0399 - Buffer test request statuses locked; additions not possible ?

  The SAP error message RSTT0399, which states "Buffer test request statuses locked; additions not possible," typically occurs in the context of transport requests and the transport management system (TMS) in SAP. This error indicates that the buffer for the transport request statuses is locked, preventing any further additions or modifications to the transport request.
  Cause:
  
  Locked Buffer: The transport request buffer is locked due to ongoing processes or transactions that are currently using it. This can happen if a transport request is being processed or if there are inconsistencies in the transport management system.
  System Configuration: There may be configuration issues or inconsistencies in the transport directory or transport management settings.
  User Lock: A user may have locked the transport request inadvertently, preventing others from making changes.
  
  Solution:
  
  Check Transport Request Status: Use transaction code SE09 or SE10 to check the status of the transport requests. Ensure that there are no requests currently being processed or in a locked state.
  Release Locks: If you identify that a transport request is locked, you may need to release it. This can be done by:
  
  Using transaction code SM12 to check for and delete any user locks related to the transport request.
  If necessary, contact your SAP Basis team to help release any system-level locks.
  
  
  Restart Transport Management: Sometimes, restarting the transport management system can help clear temporary locks. This can be done by:
  
  Stopping and starting the transport directory or the transport management system.
  
  
  Check for Background Jobs: Ensure that there are no background jobs that are currently processing transport requests. If there are, wait for them to complete.
  System Consistency Check: Run a consistency check on the transport directory and transport management settings to ensure everything is configured correctly.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the following transaction codes:
  
  SE09/SE10: Transport Organizer
  SM12: Display and Delete Locks
  ST22: Dump Analysis (to check for any related dumps)
  
  
  Transport Management System (TMS): Understanding how TMS works and its configuration can help in troubleshooting transport-related issues.
  SAP Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team for deeper analysis and resolution.
  
  By following these steps, you should be able to resolve the RSTT0399 error and continue working with your transport requests in SAP.