How To Fix RSTT0398 - Support package information updated

SAP Error Message - Details

• Message type: E = Error

• Message class: RSTT0 - Trace Tool: Message Class Engine Layer

• Message number: 398

• Message text: Support package information updated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSTT0398 - Support package information updated ?

  The SAP error message RSTT0398 typically indicates that the support package information has been updated successfully. This message is not an error in the traditional sense but rather an informational message that confirms the completion of an operation related to support package management.
  Cause:
  
  The message is generated when the system processes updates to support package information, which can occur during various activities such as:
  
  Applying support packages.
  Running the SPAM (Support Package Manager) or SAINT (Add-On Installation Tool).
  Executing transactions related to system updates or maintenance.
  
  
  
  Solution:
  Since RSTT0398 is an informational message, there is no specific "solution" required. However, if you encounter this message and are expecting a different outcome (e.g., an error or warning), consider the following steps:
  
  Check Logs: Review the logs generated during the support package update process to ensure that all steps were completed successfully and that there are no hidden errors.
  Verify System Status: Use transaction codes like SPAM or SAINT to check the status of the applied support packages and ensure that the system is in a stable state.
  Consult Documentation: Refer to SAP Notes or documentation related to the specific support package you are applying for any additional steps or considerations.
  System Restart: In some cases, a system restart may be necessary to ensure that all changes take effect properly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAM, SAINT, and SNOTE for managing support packages and notes.
  SAP Notes: Check for any SAP Notes related to the specific support package you are working with, as they may provide additional guidance or troubleshooting steps.
  SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar messages.
  
  If you are experiencing issues beyond the informational message, it may be beneficial to reach out to SAP support for further assistance.