How To Fix RSTT0391 - Processing terminated; too many failed attempts

SAP Error Message - Details

• Message type: E = Error

• Message class: RSTT0 - Trace Tool: Message Class Engine Layer

• Message number: 391

• Message text: Processing terminated; too many failed attempts

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSTT0391 - Processing terminated; too many failed attempts ?

  The SAP error message RSTT0391, which states "Processing terminated; too many failed attempts," typically occurs in the context of the SAP system's transport management or during the execution of certain transactions. This error indicates that the system has encountered multiple failed attempts to perform a specific action, leading to the termination of the process.
  Causes:
  
  Incorrect Credentials: The most common cause is repeated failed login attempts due to incorrect username or password.
  System Configuration: There may be a configuration issue in the transport management system or related settings.
  Network Issues: Connectivity problems between the SAP system and the database or application server can lead to failed attempts.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to repeated failures.
  Locking Mechanisms: The system may have locked the user account or session due to too many failed attempts.
  
  Solutions:
  
  Check Credentials: Ensure that the username and password being used are correct. If necessary, reset the password.
  Review Logs: Check the system logs (transaction SM21) for more details on the failed attempts and identify the root cause.
  User Lock: If the user account is locked, an administrator can unlock it using transaction SU01.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action. This can be done through transaction SU53 or by checking the user's roles and profiles.
  Transport Management Configuration: If the error is related to transport management, review the transport routes and settings in transaction STMS.
  Network Connectivity: Ensure that there are no network issues affecting the connection to the SAP system or database.
  System Restart: In some cases, restarting the application server or the entire SAP system may resolve transient issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SU01 (User Maintenance), STMS (Transport Management System), and SU53 (Authorization Check).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for RSTT0391 in the SAP Support Portal.
  User Documentation: Review SAP documentation for best practices on user management and transport management.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.