How To Fix RSRV625 - Run the Support Desk tool

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRV -

• Message number: 625

• Message text: Run the Support Desk tool

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If errors occur, run the Support Desk tool.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSRV625 - Run the Support Desk tool ?

  The SAP error message RSRV625 indicates that there is an issue with the data in the SAP BW (Business Warehouse) system, and it suggests running the Support Desk tool to diagnose and resolve the problem. This error typically arises during data loading or reporting processes when inconsistencies or errors are detected in the data.
  Cause:
  The RSRV625 error can be caused by various issues, including:
  
  Data Inconsistencies: There may be inconsistencies in the data stored in the InfoProviders, such as missing or corrupted records.
  Data Model Issues: Problems with the data model, such as incorrect settings or configurations in InfoObjects, InfoProviders, or transformations.
  Data Load Errors: Errors during the data extraction, transformation, and loading (ETL) process can lead to inconsistencies.
  Indexing Issues: Problems with the indexing of data can also trigger this error.
  
  Solution:
  To resolve the RSRV625 error, follow these steps:
  
  
  Run the Support Desk Tool:
  
  Go to transaction code RSRV in the SAP GUI.
  This transaction is used to check the consistency of the data in the BW system.
  Execute the tool to identify any inconsistencies or errors in the data.
  
  
  
  Analyze the Results:
  
  Review the results provided by the Support Desk tool.
  The tool will highlight any inconsistencies or issues found in the data.
  
  
  
  Correct the Issues:
  
  Based on the findings, take corrective actions. This may involve:
  
  Deleting or correcting erroneous records.
  Reprocessing data loads.
  Adjusting data model configurations.
  Rebuilding indexes if necessary.
  
  
  
  
  
  Re-run Data Loads:
  
  After addressing the issues, re-run the data loads to ensure that the data is consistent and accurate.
  
  
  
  Monitor for Recurrence:
  
  After resolving the issue, monitor the system to ensure that the error does not recur. Regularly check data consistency using the Support Desk tool.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed guidance on using the Support Desk tool and troubleshooting data inconsistencies.
  SAP Notes: Check for relevant SAP Notes that may provide additional insights or specific fixes related to the RSRV625 error.
  Community Forums: Engage with SAP community forums or support channels for shared experiences and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the RSRV625 error effectively.