How To Fix RSRV362 - The hierarchy table for InfoOject &1 could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRV -

• Message number: 362

• Message text: The hierarchy table for InfoOject &1 could not be read

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSRV362 - The hierarchy table for InfoOject &1 could not be read ?

  The SAP error message RSRV362 indicates that the hierarchy table for a specific InfoObject could not be read. This error typically occurs in the context of SAP BW (Business Warehouse) when there are issues related to the hierarchy data of an InfoObject.
  Cause:
  
  Missing Hierarchy Data: The hierarchy data for the specified InfoObject may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy data.
  Data Model Issues: There may be inconsistencies or errors in the data model or the InfoObject definition.
  Database Issues: There could be issues with the underlying database, such as corruption or connectivity problems.
  Transport Issues: If the InfoObject was transported from one system to another, the hierarchy data may not have been transported correctly.
  
  Solution:
  
  Check Hierarchy Data: Verify if the hierarchy data for the InfoObject exists. You can do this by navigating to the InfoObject maintenance transaction (e.g., RSD1) and checking the hierarchy settings.
  Recreate Hierarchies: If the hierarchy data is missing, you may need to recreate the hierarchies for the InfoObject.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the hierarchy data. This can be checked in the user roles and authorizations.
  Repair Data Model: If there are inconsistencies in the data model, you may need to repair or adjust the InfoObject settings.
  Database Check: Perform a database check to ensure that there are no issues with the database. This may involve checking for locks, corruption, or connectivity issues.
  Transport Validation: If the InfoObject was recently transported, validate that all related objects, including hierarchies, were transported correctly.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like RSD1 (InfoObject maintenance) and RSRV (Consistency Check) to investigate and resolve issues.
  SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address the issue.
  Documentation: Review SAP documentation for InfoObjects and hierarchies to understand how they are structured and managed within BW.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or BW team for further investigation and support.