How To Fix RSRV360 - Hierarchy tables for InfoObject &1 could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRV -

• Message number: 360

• Message text: Hierarchy tables for InfoObject &1 could not be read

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSRV360 - Hierarchy tables for InfoObject &1 could not be read ?

  The SAP error message RSRV360 indicates that there is an issue with reading hierarchy tables for a specific InfoObject in the SAP BW (Business Warehouse) system. This error typically arises during data loading, reporting, or when performing certain operations related to hierarchies.
  Cause:
  
  Missing Hierarchy Data: The hierarchy data for the specified InfoObject may not exist or may have been deleted.
  Inconsistent Data: There may be inconsistencies in the hierarchy data, such as missing nodes or incorrect relationships.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy data.
  Database Issues: There could be issues with the underlying database, such as corruption or connectivity problems.
  Transport Issues: If the InfoObject or its hierarchy was transported from another system, there may have been issues during the transport process.
  
  Solution:
  
  
  Check Hierarchy Data: 
  
  Use transaction code RSA1 to navigate to the InfoObject and check if the hierarchy data exists.
  If it does not exist, you may need to recreate the hierarchy.
  
  
  
  Repair Hierarchy:
  
  Use transaction RSRV to run the "Check Hierarchies" function. This will help identify any inconsistencies in the hierarchy data.
  If inconsistencies are found, you can use the "Repair" option to fix them.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the hierarchy data. Check the roles and authorizations assigned to the user.
  
  
  
  Database Check:
  
  If you suspect database issues, check the database logs for any errors. You may need to involve your database administrator to resolve any underlying database problems.
  
  
  
  Transport Check:
  
  If the InfoObject was recently transported, verify that the transport was successful and that all necessary objects were included in the transport.
  
  
  
  Recreate Hierarchy:
  
  If the hierarchy is missing or cannot be repaired, you may need to recreate it from scratch.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  RSA1: Data Warehousing Workbench
  RSRV: Repair and Check Tool for BW Objects
  
  
  SAP Notes: Check SAP Notes related to RSRV360 for any specific patches or updates that may address this issue.
  Documentation: Refer to SAP BW documentation for detailed information on managing hierarchies and troubleshooting related issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.