How To Fix RSRD611 - A portal user could not be found for BW user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRD - Report Dissemination

• Message number: 611

• Message text: A portal user could not be found for BW user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSRD611 - A portal user could not be found for BW user &1 ?

  The SAP error message RSRD611 indicates that a portal user could not be found for a specified BW (Business Warehouse) user. This typically occurs in scenarios where there is an integration between SAP BW and SAP Enterprise Portal, and it suggests that the system is unable to map the BW user to a corresponding portal user.
  Cause:
  
  User Mapping Issues: The BW user does not have a corresponding user account in the SAP Enterprise Portal.
  Authorization Problems: The BW user may not have the necessary authorizations to access the portal.
  User Synchronization: There may be issues with the synchronization between the BW system and the portal, leading to missing or outdated user information.
  Incorrect User ID: The user ID being referenced may be incorrect or misspelled.
  
  Solution:
  
  
  Check User Mapping:
  
  Ensure that the BW user has a corresponding user in the SAP Enterprise Portal. You can do this by checking the user management in the portal.
  If the user does not exist, create a new user in the portal that matches the BW user.
  
  
  
  Synchronize Users:
  
  If you are using a user synchronization tool, ensure that it is functioning correctly and that the BW users are being synchronized with the portal users.
  You may need to run a synchronization job or check the settings of the synchronization process.
  
  
  
  Verify Authorizations:
  
  Check the authorizations assigned to the BW user in both the BW system and the portal. Ensure that the user has the necessary roles and permissions to access the required resources.
  
  
  
  Check User ID:
  
  Verify that the user ID being referenced in the error message is correct. Look for any typos or discrepancies in the user ID.
  
  
  
  Portal Configuration:
  
  Review the configuration settings in the SAP Enterprise Portal to ensure that it is correctly set up to communicate with the BW system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to user management and integration between BW and the portal for any specific configurations or troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Management: Familiarize yourself with the user management tools in both SAP BW and the SAP Enterprise Portal.
  Integration Settings: Review the integration settings between SAP BW and the portal to ensure they are correctly configured.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.