How To Fix RSRD610 - Portal &1 KM folder for cache not specified

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRD - Report Dissemination

• Message number: 610

• Message text: Portal &1 KM folder for cache not specified

What causes this issue?

No KM directory has been specified for portal destination &V1& for the
cache of precalculated BI documents (table RSPOR_T_PORTAL; field
KM_BI_PAGE_CACHE). This means that portal for this portal destination
cannot be used as a cache.

System Response

Processing is terminated.

How to fix this error?

Specify the KM directory for the cache for portal destination &V1& .

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSRD610 - Portal &1 KM folder for cache not specified ?

  The SAP error message RSRD610 typically occurs in the context of SAP Business Intelligence (BI) or SAP NetWeaver when there is an issue related to the cache settings for a specific Knowledge Management (KM) folder in the SAP Portal. This error indicates that the system is unable to find the specified KM folder for caching purposes.
  Cause:
  
  Missing KM Folder: The specified KM folder does not exist or has been deleted.
  Incorrect Configuration: The configuration settings for the KM folder may be incorrect or incomplete.
  Authorization Issues: The user may not have the necessary permissions to access the specified KM folder.
  System Configuration: There may be issues with the system configuration that prevent the cache from being specified correctly.
  
  Solution:
  
  
  Verify KM Folder Existence:
  
  Check if the KM folder specified in the error message exists in the SAP Portal. If it does not exist, you may need to create it or update the configuration to point to an existing folder.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings for the report or the application that is generating the error. Ensure that the KM folder path is correctly specified.
  
  
  
  User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the KM folder. You may need to adjust user roles or permissions in the SAP Portal.
  
  
  
  Cache Settings:
  
  If applicable, check the cache settings in the BI system. Ensure that the cache is properly configured to point to the correct KM folder.
  
  
  
  System Logs:
  
  Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific version of SAP you are using for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for BI and KM to understand the configuration and management of KM folders and caching.
  
  By following these steps, you should be able to identify and resolve the issue related to the RSRD610 error message in SAP.