How To Fix RSRD269 - Printer &1 does not support PDF printing

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRD - Report Dissemination

• Message number: 269

• Message text: Printer &1 does not support PDF printing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSRD269 - Printer &1 does not support PDF printing ?

  The SAP error message RSRD269 indicates that the specified printer does not support PDF printing. This error typically occurs when you are trying to print a report or document in PDF format using a printer that is not configured to handle PDF files.
  Causes:
  
  Printer Configuration: The printer may not be configured to support PDF printing. Some printers may only support specific formats (like PCL or PostScript) and may not have the capability to process PDF files.
  Driver Issues: The printer driver installed on the SAP system may not support PDF printing or may be outdated.
  SAP Configuration: The SAP system may not be properly configured to route PDF print jobs to the correct printer.
  Network Issues: If the printer is networked, there may be connectivity issues preventing the SAP system from communicating with the printer.
  
  Solutions:
  
  Check Printer Capabilities: Verify that the printer you are trying to use supports PDF printing. Consult the printer's documentation or manufacturer to confirm its capabilities.
  Change Printer Settings: If the printer does not support PDF printing, consider changing the output device in SAP to one that does. You can do this in the print settings of the report or document you are trying to print.
  Update Printer Drivers: Ensure that the printer drivers on the SAP system are up to date and support PDF printing. You may need to download and install the latest drivers from the printer manufacturer's website.
  SAP Configuration: Check the SAP configuration for the output device. You can do this by going to transaction SPAD (Spool Administration) and verifying the settings for the printer in question.
  Use a Different Output Format: If PDF printing is not essential, consider printing in a different format that the printer supports, such as PCL or PostScript.
  Test with Another Printer: If possible, try printing the document to a different printer that is known to support PDF printing to see if the issue persists.
  
  Related Information:
  
  Transaction SPAD: This transaction is used for managing output devices in SAP. You can check the configuration of printers and their capabilities here.
  SAP Notes: Check SAP Notes for any known issues or patches related to PDF printing and specific printers.
  Printer Documentation: Always refer to the printer's user manual or technical documentation for specific capabilities and configuration settings.
  
  If the problem persists after trying the above solutions, it may be helpful to consult with your SAP Basis team or the printer manufacturer for further assistance.