How To Fix RSRD242 - Printer &1 does not support PDF printing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSRD - Report Dissemination

  • Message number: 242

  • Message text: Printer &1 does not support PDF printing

  • Show details Hide details
  • What causes this issue?

    You want to print a PDF file. In the broadcasting framework, this is
    only possible on printers with device type PS, PCL or PDF. Printer &V1&
    is of type &V2&.

    System Response

    The system terminates processing.

    How to fix this error?

    Specify a suitable printer in the broadcast setting.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSRD242 - Printer &1 does not support PDF printing ?

    The SAP error message RSRD242, which states "Printer &1 does not support PDF printing," typically occurs when you are trying to print a report or document in PDF format using a printer that is not configured to handle PDF files. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Printer Configuration: The printer you are trying to use is not set up to support PDF printing. This can happen if the printer driver does not support PDF formats or if the printer itself does not have the capability to process PDF files.
    2. Output Device Settings: The output device settings in SAP may not be correctly configured to allow PDF printing.
    3. SAP System Configuration: The SAP system may not have the necessary configurations or settings to enable PDF printing for the specified printer.

    Solutions:

    1. Check Printer Capabilities:

      • Verify that the printer you are using supports PDF printing. Consult the printer's documentation or manufacturer to confirm its capabilities.
    2. Change Output Device:

      • If the current printer does not support PDF printing, consider changing to a different printer that does. You can do this in the SAP GUI by going to the print settings and selecting a different output device.
    3. Configure Output Device in SAP:

      • Go to transaction code SPAD (Spool Administration) in SAP.
      • Find the output device you are using and check its configuration.
      • Ensure that the device type is set to one that supports PDF printing (e.g., a device type that is compatible with PDF output).
    4. Update Printer Driver:

      • If the printer is capable of PDF printing but is not functioning correctly, consider updating the printer driver to the latest version that supports PDF formats.
    5. Use SAP PDF Printer:

      • If you need to print to PDF, consider using the SAP PDF printer (often referred to as "SAPLPD" or similar) which is specifically designed to handle PDF outputs.
    6. Check User Settings:

      • Ensure that your user settings in SAP allow for PDF printing. Sometimes, user-specific settings can restrict certain functionalities.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to PDF printing and the specific error message RSRD242.
    • Documentation: Review SAP documentation regarding printer configuration and PDF printing to ensure all settings are correctly applied.
    • Support: If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance.

    By following these steps, you should be able to resolve the RSRD242 error and successfully print documents in PDF format.

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