How To Fix RSRD217 - There is no portal user in the BW system for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRD - Report Dissemination

• Message number: 217

• Message text: There is no portal user in the BW system for user &1

What causes this issue?

You are trying to insert a document in the personal portfolio of a BW
user. No valid portal user could be found for this BW user however.

System Response

The broadcast setting contains errors and cannot be saved or executed.

How to fix this error?

Delete the BW user name from the broadcast settings. It can be added to
the list as soon as a valid portal user can be assigned.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSRD217 - There is no portal user in the BW system for user &1 ?

  The SAP error message RSRD217 indicates that there is no portal user in the BW (Business Warehouse) system for the specified user. This typically occurs when a user tries to access a BW report or query through the SAP Enterprise Portal, but their user account is not properly set up in the BW system.
  Cause:
  
  User Not Created in BW: The user account may not exist in the BW system.
  User Mapping Issues: There may be a mismatch between the user in the portal and the user in the BW system.
  Authorization Issues: The user may not have the necessary authorizations to access BW data.
  Incorrect User ID: The user ID being referenced may be incorrect or misspelled.
  
  Solution:
  
  
  Create User in BW:
  
  Ensure that the user exists in the BW system. You can create a user in the BW system using transaction code SU01.
  Make sure to assign the necessary roles and authorizations to the user.
  
  
  
  Check User Mapping:
  
  Verify that the user in the portal is correctly mapped to the user in the BW system. This can be done in the portal administration settings.
  Ensure that the user ID in the portal matches the user ID in the BW system.
  
  
  
  Assign Roles and Authorizations:
  
  Check if the user has the required roles and authorizations to access the BW reports. You can do this by reviewing the roles assigned to the user in transaction PFCG.
  
  
  
  Check User ID:
  
  Double-check the user ID being referenced in the error message to ensure it is correct and does not contain any typos.
  
  
  
  Portal Configuration:
  
  If the issue persists, review the portal configuration settings to ensure that the BW system is correctly integrated with the portal.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  RSRT: Query Monitor (to test queries)
  
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and authorization concepts in BW.
  
  
  Support: If the issue cannot be resolved, consider reaching out to your SAP Basis or security team for further assistance, or consult SAP support for more specific guidance.
  
  
  By following these steps, you should be able to resolve the RSRD217 error and ensure that the user can access the BW reports as intended.