How To Fix RSRD157 - There is no email address for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RSRD - Report Dissemination

• Message number: 157

• Message text: There is no email address for user &1

What causes this issue?

You want to send e-mails. An e-mail address for the sender is required.
This could not be determined.
When a broadcast setting is processed in the background, the owner of
the broadcast setting is the sender. During interactive processing of
a broadcast setting, the user that is logged on is the sender.
However, no e-mail address was found for this user in the SAP user
master data.

System Response

The e-mail cannot be sent. Processing of the broadcast setting will
be terminated.

How to fix this error?

Please enter an e-mail address for the specified user in the user
master data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSRD157 - There is no email address for user &1 ?

  The SAP error message RSRD157, which states "There is no email address for user &1," typically occurs in the context of SAP Business Intelligence (BI) or SAP Business Warehouse (BW) when attempting to send reports or alerts via email. The error indicates that the system cannot find a valid email address associated with the specified user.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the user profile does not have an email address assigned to it in the SAP system.
  User Master Data: The user may not have been properly set up in the user master data, or the email field may be blank or incorrectly filled.
  Authorization Issues: There may be authorization issues preventing the system from accessing the user’s email information.
  
  Solution:
  To resolve the RSRD157 error, follow these steps:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is causing the error (replace &1 with the actual user ID).
  Check the "Address" tab to ensure that an email address is entered in the "E-mail" field.
  
  
  
  Update Email Address:
  
  If the email address is missing or incorrect, enter the correct email address and save the changes.
  
  
  
  Verify User Roles and Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to receive emails from the SAP system.
  Check if the user has the appropriate authorizations to access the report or alert being sent.
  
  
  
  Test Email Functionality:
  
  After updating the email address, test the email functionality by sending a test report or alert to the user to confirm that the issue is resolved.
  
  
  
  Check System Configuration:
  
  Ensure that the SAP system is properly configured to send emails. This includes checking the SMTP settings in transaction SCOT (SAPconnect Administration).
  
  
  
  Related Information:
  
  User Master Data: The user master data is crucial for various functionalities in SAP, including email notifications. Ensure that all relevant fields are filled out correctly.
  SAPconnect Configuration: Proper configuration of SAPconnect is essential for email functionalities. Check the settings for SMTP and ensure that the email server is reachable.
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SU10: Mass User Maintenance (if you need to update multiple users)
  
  
  
  By following these steps, you should be able to resolve the RSRD157 error and ensure that users can receive email notifications as intended.