How To Fix RSR_LAUNCH_EXCEL056 - Use original back-end service '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: RSR_LAUNCH_EXCEL - Messages for Excel Launch

• Message number: 056

• Message text: Use original back-end service '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSR_LAUNCH_EXCEL056 - Use original back-end service '&1' ?

  The SAP error message RSR_LAUNCH_EXCEL056 typically occurs when there is an issue with launching an Excel report from SAP BW (Business Warehouse) or SAP BI (Business Intelligence). The message indicates that the system is suggesting to use the original back-end service instead of a different one.
  Cause:
  
  Incorrect Configuration: The error may arise due to incorrect settings in the SAP BW or BI system, particularly related to the Excel integration.
  Missing or Incorrect Excel Add-in: If the SAP Excel Add-in is not installed correctly or is outdated, it may lead to this error.
  Network Issues: Connectivity problems between the SAP system and the client machine can also trigger this error.
  Authorization Issues: The user may not have the necessary authorizations to access the data or execute the report.
  Version Compatibility: There may be compatibility issues between the version of Excel being used and the SAP system.
  
  Solution:
  
  Check Configuration: Ensure that the settings for the Excel integration in SAP BW/BI are correctly configured. This includes checking the settings in the SAP GUI and the Excel Add-in.
  Install/Update Excel Add-in: Make sure that the SAP Excel Add-in is installed and updated to the latest version. You can download it from the SAP support portal.
  Network Connectivity: Verify that there are no network issues preventing the connection to the SAP system. Check firewall settings and network configurations.
  User Authorizations: Ensure that the user has the necessary authorizations to execute the report. Check the roles and permissions assigned to the user in the SAP system.
  Check for Updates: Ensure that both the SAP system and the Excel application are updated to the latest versions to avoid compatibility issues.
  Use Original Back-end Service: If the error message suggests using the original back-end service, try to configure the report to use the original service instead of any alternative or custom services.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for guidance on configuring Excel integration with SAP BW/BI.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.