How To Fix RSR_LAUNCH_EXCEL054 - Use original back-end gateway '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: RSR_LAUNCH_EXCEL - Messages for Excel Launch

• Message number: 054

• Message text: Use original back-end gateway '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSR_LAUNCH_EXCEL054 - Use original back-end gateway '&1' ?

  The SAP error message RSR_LAUNCH_EXCEL054 typically occurs when there is an issue with launching an Excel report from SAP BW (Business Warehouse) or SAP BI (Business Intelligence). The message indicates that the system is prompting the user to use the original back-end gateway specified in the error message.
  Cause:
  
  Incorrect Gateway Configuration: The error often arises due to an incorrect or missing configuration of the back-end gateway in the SAP system.
  Network Issues: There may be network connectivity issues between the SAP system and the Excel application.
  Excel Add-in Issues: The SAP Excel Add-in may not be properly installed or configured.
  Authorization Issues: The user may not have the necessary authorizations to access the data or execute the report.
  Version Compatibility: There may be compatibility issues between the version of Excel being used and the SAP BW/BI system.
  
  Solution:
  
  
  Check Gateway Configuration:
  
  Ensure that the back-end gateway is correctly configured in the SAP system. You can check the settings in transaction RZ10 or RZ11.
  Verify that the gateway is active and reachable.
  
  
  
  Network Connectivity:
  
  Check the network connection between the SAP system and the client machine where Excel is running.
  Ensure that there are no firewall or proxy settings blocking the connection.
  
  
  
  Excel Add-in:
  
  Make sure that the SAP Excel Add-in is installed correctly. You can reinstall the add-in if necessary.
  Check for updates to the add-in that may resolve compatibility issues.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to execute the report and access the data.
  Check the roles and authorizations assigned to the user in the SAP system.
  
  
  
  Version Compatibility:
  
  Ensure that the version of Excel being used is compatible with the SAP BW/BI system. Check SAP notes or documentation for any specific version requirements.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review the official SAP documentation for any specific configurations or settings related to Excel integration with SAP BW/BI.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the error message RSR_LAUNCH_EXCEL054 effectively.