How To Fix RSR_LAUNCH_EXCEL030 - Version of add-in '&1' = '&2'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSR_LAUNCH_EXCEL - Messages for Excel Launch

  • Message number: 030

  • Message text: Version of add-in '&1' = '&2'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSR_LAUNCH_EXCEL030 - Version of add-in '&1' = '&2' ?

    The SAP error message RSR_LAUNCH_EXCEL030 typically occurs when there is a version mismatch between the SAP Analysis for Microsoft Office add-in and the version of the SAP system or the Excel file being used. The error message format indicates that the version of the add-in being used does not match the expected version.

    Cause:

    1. Version Mismatch: The version of the SAP Analysis for Office add-in installed on your machine does not match the version expected by the SAP system or the specific Excel file you are trying to open.
    2. Outdated Add-in: The add-in may be outdated and not compatible with the current SAP BW or SAP HANA system.
    3. Incorrect Installation: The add-in may not have been installed correctly, or there may be multiple versions installed that are causing conflicts.

    Solution:

    1. Check Version Compatibility:

      • Verify the version of the SAP Analysis for Office add-in installed on your machine.
      • Check the version requirements for the SAP BW or SAP HANA system you are connecting to. This information can usually be found in the SAP documentation or release notes.
    2. Update the Add-in:

      • If the add-in is outdated, download and install the latest version from the SAP Support Portal or your organization's software distribution platform.
      • Ensure that you are using a version that is compatible with your SAP system.
    3. Reinstall the Add-in:

      • If you suspect that the installation is corrupted, uninstall the current version of the add-in and then reinstall it.
      • Make sure to follow the installation instructions carefully.
    4. Check for Multiple Versions:

      • If you have multiple versions of the add-in installed, consider uninstalling all versions and then installing only the version that is compatible with your SAP system.
    5. Consult SAP Notes:

      • Look for relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or additional guidance for resolving issues.
    6. Contact Support:

      • If the issue persists after trying the above solutions, consider reaching out to your organization's IT support or SAP support for further assistance.

    Related Information:

    • SAP Analysis for Office Documentation: Review the official documentation for SAP Analysis for Office for detailed information on installation, compatibility, and troubleshooting.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • SAP Notes: Search for specific SAP Notes related to the error message RSR_LAUNCH_EXCEL030 for any known issues or fixes.

    By following these steps, you should be able to resolve the error and successfully use the SAP Analysis for Office add-in with your SAP system.

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