How To Fix RSR_LAUNCH_EXCEL024 - Analyzer-free/correct Excel instance version created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSR_LAUNCH_EXCEL - Messages for Excel Launch

  • Message number: 024

  • Message text: Analyzer-free/correct Excel instance version created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSR_LAUNCH_EXCEL024 - Analyzer-free/correct Excel instance version created ?

    The SAP error message RSR_LAUNCH_EXCEL024 typically occurs when there is an issue with launching an Excel instance from SAP Analysis for Office (AO). This error indicates that the version of Excel being used is not compatible with the version of the Analysis for Office add-in or that there is a problem with the installation.

    Cause:

    1. Incompatible Versions: The version of Excel installed on your machine may not be compatible with the version of SAP Analysis for Office you are using.
    2. Missing Add-in: The Analysis for Office add-in may not be properly installed or enabled in Excel.
    3. Corrupted Installation: The installation of either Excel or the Analysis for Office add-in may be corrupted.
    4. Excel Instance Issues: There may be issues with the Excel instance itself, such as it being in a state that prevents it from launching correctly.

    Solution:

    1. Check Compatibility:

      • Ensure that the version of SAP Analysis for Office is compatible with your version of Excel. Refer to the SAP documentation for the specific compatibility matrix.
    2. Reinstall Analysis for Office:

      • Uninstall the current version of SAP Analysis for Office and then reinstall it. Make sure to download the latest version from the SAP support portal.
    3. Enable Add-in:

      • Open Excel and go to File > Options > Add-ins. Check if the SAP Analysis for Office add-in is listed under Active Application Add-ins. If it is listed under Disabled Application Add-ins, enable it.
    4. Repair Office Installation:

      • If the issue persists, consider repairing your Microsoft Office installation. You can do this through the Control Panel by selecting Microsoft Office and choosing the Repair option.
    5. Check for Updates:

      • Ensure that both Microsoft Office and SAP Analysis for Office are updated to the latest versions. Sometimes, updates can resolve compatibility issues.
    6. Check Excel Settings:

      • Ensure that Excel is not running in a mode that restricts add-ins, such as Safe Mode. You can check this by looking at the title bar of the Excel window.
    7. Check for Conflicting Add-ins:

      • Sometimes, other Excel add-ins can conflict with SAP Analysis for Office. Try disabling other add-ins to see if that resolves the issue.

    Related Information:

    • SAP Notes: Check SAP Notes related to Analysis for Office for any known issues or patches that may address this error.
    • Documentation: Refer to the official SAP Help documentation for Analysis for Office for detailed installation and troubleshooting steps.
    • Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed.

    If the problem persists after trying these solutions, it may be beneficial to contact SAP support for further assistance.

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