How To Fix RSR_EXCEL_RUNTIME_DE021 - The workbook is corrupt and cannot be loaded

SAP Error Message - Details

• Message type: E = Error

• Message class: RSR_EXCEL_RUNTIME_DE - Messages for BEx Analyzer with Original Language German

• Message number: 021

• Message text: The workbook is corrupt and cannot be loaded

What causes this issue?

BEx Analyzer has tried to open a corrupt workbook. Excel cannot open
this file.

System Response

The workbook will not open. A message will appear.

How to fix this error?

Contact the author of the workbook. The problem may be due to a more
recent Excel file format.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSR_EXCEL_RUNTIME_DE021 - The workbook is corrupt and cannot be loaded ?

  The SAP error message RSR_EXCEL_RUNTIME_DE021 indicates that the Excel workbook you are trying to load is corrupt and cannot be processed by the SAP system. This error typically occurs when there are issues with the Excel file format or its contents.
  Causes:
  
  File Corruption: The Excel file may be corrupted due to improper saving, transfer issues, or software crashes.
  Unsupported Features: The workbook may contain features or elements that are not supported by the SAP system, such as certain formulas, macros, or formatting.
  File Format Issues: The file may not be in a compatible format (e.g., trying to load an .xls file when the system expects an .xlsx file).
  Version Compatibility: The version of Excel used to create the workbook may not be compatible with the version of SAP you are using.
  Large File Size: If the workbook is too large, it may exceed the limits set by the SAP system.
  
  Solutions:
  
  
  Repair the Workbook:
  
  Open the workbook in Excel and use the "Open and Repair" feature. This can sometimes fix minor corruption issues.
  Save the workbook in a different format (e.g., save as .xlsx if it’s currently .xls).
  
  
  
  Check for Unsupported Features:
  
  Remove any complex formulas, macros, or unsupported features from the workbook.
  Simplify the workbook by reducing the number of sheets or data.
  
  
  
  Use a Compatible Format:
  
  Ensure that the file is saved in a format that is compatible with SAP. Generally, .xlsx is preferred over .xls.
  
  
  
  Reduce File Size:
  
  If the file is large, try to reduce its size by removing unnecessary data or splitting it into smaller files.
  
  
  
  Recreate the Workbook:
  
  If the workbook is still not loading, consider recreating it from scratch, ensuring that you avoid any features that may cause compatibility issues.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes or updates that may address this issue. Sometimes, specific patches or updates can resolve compatibility problems.
  
  
  
  Consult Documentation:
  
  Review SAP documentation for any specific requirements or limitations regarding Excel file uploads.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on the specific version of SAP you are using.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  Excel Version: Ensure that you are using a supported version of Excel that is compatible with your SAP system.
  
  By following these steps, you should be able to resolve the error and successfully load your workbook into SAP.