How To Fix RSQU038 - Only enter numbers in the customer number field

SAP Error Message - Details

• Message type: E = Error

• Message class: RSQU - S-API after 4.0: Delta Queue, Real Time Update

• Message number: 038

• Message text: Only enter numbers in the customer number field

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSQU038 - Only enter numbers in the customer number field ?

  The SAP error message RSQU038, which states "Only enter numbers in the customer number field," typically occurs when a user attempts to input a non-numeric value into a field that is designated for numeric entries, specifically in the context of customer numbers.
  Cause:
  
  Invalid Input: The most common cause of this error is that the user has entered characters that are not digits (0-9) in the customer number field. This could include letters, special characters, or spaces.
  Field Configuration: The field may be configured to accept only numeric values, and any deviation from this will trigger the error.
  Copy-Paste Issues: Sometimes, copying and pasting data from other sources can inadvertently include non-numeric characters or formatting that is not visible.
  
  Solution:
  
  Check Input: Ensure that you are entering only numeric values in the customer number field. Remove any letters, special characters, or spaces.
  Re-enter Data: If you suspect that there may be hidden characters, try typing the customer number manually instead of copying and pasting.
  Field Validation: If you are using a custom program or transaction, check if there are any validations or restrictions applied to the field that might be causing the issue.
  Consult Documentation: If you are unsure about the format of the customer number, refer to your organization's documentation or guidelines regarding customer number formats.
  Contact Support: If the issue persists and you believe the input is correct, consider reaching out to your SAP support team or system administrator for further assistance.
  
  Related Information:
  
  Field Properties: In SAP, fields can be configured with specific data types. The customer number field is typically defined as a numeric field, which restricts input to numbers only.
  User Training: Providing training or guidelines for users on how to correctly enter data in SAP can help prevent this error from occurring in the future.
  Error Handling: Familiarize yourself with common SAP error messages and their meanings to improve troubleshooting efficiency.
  
  By following these steps, you should be able to resolve the RSQU038 error and successfully enter the customer number.