How To Fix RSPLS_CR024 - Cannot find reference data for characteristic combination

SAP Error Message - Details

• Message type: E = Error

• Message class: RSPLS_CR - Messages on Characteristic Relationships/Data Slices

• Message number: 024

• Message text: Cannot find reference data for characteristic combination

What causes this issue?

In the characteristic relationship for InfoCube '&V1&', DataStore '&V3&'
is being used in step '&V2&' to store valid characteristic combinations.
The current combination of characteristics does not exist in the
DataStore.

System Response

The characteristic combination is invalid.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSPLS_CR024 - Cannot find reference data for characteristic combination ?

  The SAP error message RSPLS_CR024 ("Cannot find reference data for characteristic combination") typically occurs in the context of SAP BW (Business Warehouse) or SAP BW/4HANA when dealing with planning functions or queries that involve characteristics and key figures. This error indicates that the system is unable to find the necessary reference data for a specific combination of characteristics that is being processed.
  Causes:
  
  Missing Data: The reference data for the specified characteristic combination does not exist in the InfoProvider or the planning model.
  Incorrect Characteristic Combinations: The characteristics being used in the planning function or query may not be valid or may not have been properly defined.
  Data Activation Issues: The data might not have been activated or loaded correctly into the InfoProvider.
  Inconsistent Data: There may be inconsistencies in the data model or the data itself, such as missing master data for certain characteristics.
  Planning Sequence Issues: If the planning sequence is not set up correctly, it may lead to this error when trying to execute a planning function.
  
  Solutions:
  
  Check Data Availability: Verify that the reference data for the characteristic combination exists in the relevant InfoProvider. You can do this by running a query or checking the data in the InfoProvider directly.
  Validate Characteristic Combinations: Ensure that the characteristic combinations being used in your planning function or query are valid and correctly defined in the data model.
  Data Activation: If the data has not been activated, ensure that you activate the data in the InfoProvider. This can often be done through the Data Warehousing Workbench.
  Check Master Data: Ensure that all necessary master data for the characteristics involved is present and correctly maintained.
  Review Planning Sequences: If you are using planning sequences, review their configuration to ensure they are set up correctly and that all necessary steps are included.
  Debugging: If the issue persists, consider using the SAP debugging tools to trace the execution of the planning function and identify where the error is occurring.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like RSA1 (Data Warehousing Workbench) to check InfoProviders and data models, or RSRT (Query Monitor) to run and analyze queries.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to planning functions, InfoProviders, and characteristic combinations for more detailed guidance.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with your SAP Basis or BW team for further assistance, as they may have more insights into the specific configuration and data setup in your environment.