Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now

Close

How To Fix RSOD402 - Neither directory nor document class has been specified


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSOD - Messages for Document Link

  • Message number: 402

  • Message text: Neither directory nor document class has been specified

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSOD402 - Neither directory nor document class has been specified ?

    The SAP error message RSOD402, which states "Neither directory nor document class has been specified," typically occurs in the context of SAP ArchiveLink or when dealing with document management systems. This error indicates that the system is unable to find the necessary configuration for either the directory or the document class that is required for processing documents.

    Cause:

    1. Missing Configuration: The most common cause of this error is that the necessary configuration for the document class or directory has not been set up in the SAP system.
    2. Incorrect Document Class: The document class specified in the transaction or program may not exist or may not be correctly defined in the system.
    3. Authorization Issues: There may be authorization issues preventing access to the specified document class or directory.
    4. System Settings: The system settings for ArchiveLink or document management may not be properly configured.

    Solution:

    1. Check Document Class Configuration:

      • Go to the transaction code OAC0 (for document classes) and ensure that the document class you are trying to use is defined and correctly configured.
      • Verify that the document class is active and has the necessary settings.
    2. Check Directory Configuration:

      • Use transaction code OAC3 to check the configuration of the directory. Ensure that the directory is defined and linked to the appropriate document class.
      • Make sure that the directory is active and accessible.
    3. Review Authorization:

      • Ensure that the user has the necessary authorizations to access the document class and directory. Check the roles and authorizations assigned to the user.
    4. Check ArchiveLink Settings:

      • If you are using ArchiveLink, ensure that the ArchiveLink settings are correctly configured. You can check this in transaction OAC2.
    5. Test with Different Document Class:

      • If possible, try using a different document class to see if the issue persists. This can help determine if the problem is specific to a particular document class.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to ArchiveLink and document management for any additional troubleshooting steps or known issues.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0, OAC2, and OAC3 for managing document classes and directories.

    By following these steps, you should be able to identify and resolve the issue causing the RSOD402 error in your SAP system.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant