How To Fix RSO_CTC076 - Check for generation of role and user synchronization

SAP Error Message - Details

• Message type: E = Error

• Message class: RSO_CTC - Message class for CTC related messages

• Message number: 076

• Message text: Check for generation of role and user synchronization

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If errors occur:
1. Errors in Role Generation: Run Transaction PFCG. In the menu bar,
choose Utilities->Mass generation.
2. Errors in User Synchronization: Run Transaction PFCG. In the menu
bar, choose Utilities->Mass Comparision.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSO_CTC076 - Check for generation of role and user synchronization ?

  The SAP error message RSO_CTC076 typically relates to issues with the synchronization of roles and users in the context of SAP Business Warehouse (BW) or SAP BusinessObjects. This error can occur during the process of generating roles or synchronizing users, particularly when there are inconsistencies or issues in the configuration.
  Cause:
  
  Role Generation Issues: The error may arise if there are problems in generating roles due to missing authorizations or incorrect role definitions.
  User Synchronization Problems: If there are discrepancies between the user data in the SAP system and the data in the BW system, this can lead to synchronization errors.
  Configuration Errors: Incorrect settings in the BW system or in the user management settings can also trigger this error.
  Transport Issues: If roles or authorizations were transported incorrectly, it could lead to inconsistencies that cause this error.
  
  Solution:
  
  Check Role Definitions: Ensure that the roles are correctly defined and that all necessary authorizations are included. You can do this by reviewing the role in transaction PFCG.
  User Data Consistency: Verify that the user data in the SAP system matches the expected data in the BW system. This may involve checking user assignments and authorizations.
  Re-Synchronize Users: You can attempt to re-synchronize users by using the appropriate transaction codes or tools in SAP BW. This may involve running the user synchronization report or using transaction SU01 to check user details.
  Review Logs: Check the logs for more detailed error messages that can provide insights into what specifically is causing the issue. You can use transaction SLG1 to view application logs.
  Transport Management: If the issue is related to transport, ensure that all transports related to roles and authorizations have been correctly imported and activated.
  Consult Documentation: Refer to SAP Notes and documentation for any specific patches or updates that may address known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PFCG (Role Maintenance), SU01 (User Maintenance), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to RSO_CTC076 for any specific fixes or recommendations provided by SAP.
  User Management: Understanding the user management and authorization concepts in SAP BW can help in troubleshooting and resolving issues related to roles and user synchronization.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or security team, or reach out to SAP support for further assistance.