How To Fix RSO_CTC075 - Error retrieving BW client


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSO_CTC - Message class for CTC related messages

  • Message number: 075

  • Message text: Error retrieving BW client

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSO_CTC075 - Error retrieving BW client ?

    The SAP error message RSO_CTC075, which indicates an issue with retrieving the BW client, typically arises in the context of SAP BW (Business Warehouse) when there are problems related to the configuration or connectivity of the BW system. Here are some common causes, potential solutions, and related information for this error:

    Causes:

    1. Incorrect BW Client Configuration: The BW client may not be properly configured in the system settings.
    2. Authorization Issues: The user may not have the necessary authorizations to access the BW client.
    3. Network Connectivity Problems: There may be issues with network connectivity between the SAP system and the BW system.
    4. System Downtime: The BW system might be down for maintenance or other reasons.
    5. Incorrect RFC Destination: The Remote Function Call (RFC) destination used to connect to the BW system may be incorrectly configured or inactive.

    Solutions:

    1. Check BW Client Configuration:

      • Verify that the BW client is correctly configured in the SAP system. This includes checking the settings in transaction RSCUSTV10 or RSA1 for the BW system.
    2. Review User Authorizations:

      • Ensure that the user has the necessary authorizations to access the BW client. This can be checked in transaction SU53 after attempting to access the BW client.
    3. Test Network Connectivity:

      • Use transaction SM59 to test the RFC connection to the BW system. Ensure that the connection is active and functioning correctly.
    4. Check System Status:

      • Confirm that the BW system is up and running. You can check the status of the system in the SAP system monitoring tools.
    5. Validate RFC Destination:

      • In transaction SM59, check the configuration of the RFC destination used to connect to the BW system. Ensure that it is correctly set up and that the connection test is successful.
    6. Review Logs:

      • Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that might provide more context about the issue.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the RSO_CTC075 error.
    • Documentation: Review the official SAP documentation for BW and the specific components you are working with to ensure that all configurations are correct.
    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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