How To Fix RSO_CTC039 - ICF service &1 not active

SAP Error Message - Details

• Message type: E = Error

• Message class: RSO_CTC - Message class for CTC related messages

• Message number: 039

• Message text: ICF service &1 not active

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Run transaction SICF -> Hierarchy type = SERVICE->Execute->Locate the
services[
/sap/bw/, /sap/bw/BEx'.
/sap/bw/ce_url'.
/sap/bw/doc'.
/sap/bw/dr'.
/sap/bw/metadata'
/sap/bw/xml'.
/sap/bw/xml/soap']->Select "Activate Services" from the context menu.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSO_CTC039 - ICF service &1 not active ?

  The SAP error message RSO_CTC039 indicates that an ICF (Internet Communication Framework) service is not active. This error typically occurs when you are trying to access a web service or an application that relies on an ICF service that has not been activated in the SAP system.
  Cause:
  The primary cause of this error is that the specific ICF service, which is referenced in the error message (denoted as &1), is not activated in the SAP system. This can happen for several reasons:
  
  The service was never activated.
  The service was deactivated for maintenance or security reasons.
  There may be a configuration issue or a transport issue that has led to the service being inactive.
  
  Solution:
  To resolve the RSO_CTC039 error, you need to activate the ICF service that is mentioned in the error message. Here are the steps to do this:
  
  
  Access the ICF Service Maintenance:
  
  Go to transaction code SICF in the SAP GUI.
  
  
  
  Locate the Service:
  
  In the ICF service tree, navigate to the path where the service is located. You can use the search functionality to find the specific service if you know its name.
  
  
  
  Activate the Service:
  
  Once you find the service, right-click on it and select "Activate Service" from the context menu.
  If the service is already activated, you may want to check if there are any issues with the service configuration.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to access the service. Sometimes, authorization issues can also lead to similar error messages.
  
  
  
  Test the Service:
  
  After activation, you can test the service by accessing it through a web browser or using the appropriate SAP transaction.
  
  
  
  Check Logs:
  
  If the issue persists, check the SAP system logs (transaction SLG1) for any additional error messages or information that might help diagnose the problem.
  
  
  
  Related Information:
  
  ICF Services: ICF services are used to expose SAP functionality over HTTP/S. They are essential for web-based applications and services.
  Transaction Codes:
  
  SICF: ICF Service Maintenance
  SLG1: Application Log
  
  
  Authorization Objects: Ensure that the user has the necessary authorizations, such as S_ICF for accessing ICF services.
  
  By following these steps, you should be able to resolve the RSO_CTC039 error and activate the required ICF service in your SAP system.