How To Fix RSO_CTC038 - ICF service &1 active

SAP Error Message - Details

• Message type: E = Error

• Message class: RSO_CTC - Message class for CTC related messages

• Message number: 038

• Message text: ICF service &1 active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSO_CTC038 - ICF service &1 active ?

  The SAP error message RSO_CTC038 indicates that an ICF (Internet Communication Framework) service is already active. This typically occurs when you attempt to activate or configure an ICF service that is already running in the system.
  Cause:
  The error arises when:
  
  You try to activate an ICF service that is already active.
  There may be a misconfiguration or an attempt to reconfigure an existing service without deactivating it first.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Active ICF Services:
  
  Go to transaction code SICF in your SAP system.
  In the ICF service tree, navigate to the service that is causing the issue.
  Check if the service is indeed active. If it is, you can either leave it as is or deactivate it if you need to make changes.
  
  
  
  Deactivate the Service:
  
  If you need to deactivate the service, right-click on the service and select Deactivate.
  After deactivation, you can then proceed to make the necessary changes or re-activate the service.
  
  
  
  Re-activate the Service:
  
  If you have made changes to the service or if it was deactivated, you can now right-click on the service and select Activate.
  
  
  
  Check for Dependencies:
  
  Ensure that there are no other services or configurations that depend on the service you are trying to activate. Sometimes, dependencies can prevent activation.
  
  
  
  Review Logs:
  
  If the issue persists, check the system logs (transaction SLG1) for any additional error messages or information that might provide more context about the problem.
  
  
  
  Related Information:
  
  ICF Services: These are used to expose SAP functionality over HTTP/S. They are essential for web-based applications and services.
  Transaction SICF: This transaction is used to manage ICF services, including activation, deactivation, and configuration.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to ICF services or the error message RSO_CTC038.
  
  If you continue to experience issues after following these steps, consider reaching out to your SAP Basis team or consulting SAP support for further assistance.