How To Fix RSM2717 - Error while adding error log to database; records already exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSM2 - Monitor assistant help texts

  • Message number: 717

  • Message text: Error while adding error log to database; records already exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSM2717 - Error while adding error log to database; records already exist ?

    The SAP error message RSM2717, which states "Error while adding error log to database; records already exist," typically occurs in the context of the SAP system's data processing, particularly when dealing with data extraction or data loading processes. This error indicates that the system is attempting to insert records into a database table, but it finds that the records already exist, leading to a conflict.

    Causes:

    1. Duplicate Records: The most common cause is that the records being processed already exist in the target database table. This can happen if the data extraction process is run multiple times without proper handling of existing records.
    2. Incorrect Data Handling: If the data is not being properly filtered or if the logic for handling existing records is not implemented correctly, it can lead to attempts to insert duplicates.
    3. Configuration Issues: There may be issues with the configuration of the data extraction or loading process, leading to unexpected behavior.

    Solutions:

    1. Check for Duplicates: Before running the data extraction or loading process, check the target database table for existing records. You can do this by querying the table to see if the records you are trying to insert already exist.
    2. Modify Data Load Logic: Adjust the logic in your data load process to handle existing records appropriately. This could involve:
      • Skipping records that already exist.
      • Updating existing records instead of trying to insert them.
      • Implementing a mechanism to merge records if applicable.
    3. Use Transaction Codes: If applicable, use transaction codes like RSA1 (Data Warehousing Workbench) to manage and monitor data loads and transformations.
    4. Error Handling: Implement error handling in your data load process to catch and log errors without stopping the entire process. This can help you identify and resolve issues without losing progress.
    5. Consult Documentation: Review SAP documentation or notes related to the specific data extraction or loading process you are using. There may be specific recommendations or best practices for handling duplicates.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions to common problems.
    • Data Management Best Practices: Familiarize yourself with best practices for data management in SAP, including how to handle duplicates and data integrity.
    • Testing: Before running data loads in a production environment, test the process in a development or quality assurance environment to ensure that it behaves as expected.

    If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

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