How To Fix RSM2702 - Record &1 for user &2 changed on &3 at &4

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM2 - Monitor assistant help texts

• Message number: 702

• Message text: Record &1 for user &2 changed on &3 at &4

What causes this issue?

Record &V1& was changed manually by user &V2& on &V3& at &V4& o'clock.

System Response

This is not an error message, merely log information.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM2702 - Record &1 for user &2 changed on &3 at &4 ?

  The SAP error message RSM2702 indicates that a record has been changed for a specific user at a particular time and date. This message is typically related to the SAP system's handling of data changes, particularly in the context of data records that are being processed or accessed by multiple users.
  Cause:
  The error message RSM2702 usually occurs in scenarios where:
  
  Concurrency Issues: Multiple users are trying to access or modify the same record simultaneously, leading to conflicts.
  Data Locking: The record may be locked by another user or process, preventing the current user from making changes.
  Data Consistency: The system detects that the data has been modified since it was last read by the user, which can lead to inconsistencies if the user attempts to save their changes.
  
  Solution:
  To resolve the RSM2702 error, you can take the following steps:
  
  Refresh the Data: If you suspect that the data has changed, refresh the screen or re-fetch the data to ensure you are working with the most current version.
  Check for Locks: Use transaction codes like SM12 (to check for locks) to see if another user has locked the record. If so, you may need to wait until the lock is released.
  Communicate with Other Users: If you are in a multi-user environment, communicate with other users who may be working on the same record to coordinate changes.
  Review Change Logs: If applicable, review change logs to understand what changes were made and by whom. This can help in determining the next steps.
  Error Handling: Implement error handling in your code (if applicable) to manage such situations gracefully, allowing users to retry or cancel their actions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view locks), SM21 (to check system logs), and SLG1 (to view application logs).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Training: Ensure that users are trained on how to handle concurrent access and data locking issues to minimize the occurrence of this error.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis or technical support team for further investigation.