How To Fix RSM2054 - Info IDocs missing; real-time upload

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM2 - Monitor assistant help texts

• Message number: 054

• Message text: Info IDocs missing; real-time upload

What causes this issue?

Info IDocs are missing. The data is loaded with real-time data
acquisition. There is an error in the RDA process.
There might have been a short dump in the BW system.

System Response

&V1&

How to fix this error?

Check the monitor for real-time data acquisition.
Check the short dumps in the BW system.
Check the data in the InfoCube.
Troubleshooting
If the data was updated correctly in the InfoCube, an InfoIDoc might not
have been created. In this case, on the tab page <LS>Status </>in the
extraction monitor, manually set the overall status of the data request
to <ZK>OK </>(green traffic light).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM2054 - Info IDocs missing; real-time upload ?

  The SAP error message RSM2054, which indicates "Info IDocs missing; real-time upload," typically occurs in the context of SAP systems when there is an issue with the processing of IDocs (Intermediate Documents) during a real-time upload process. This error can arise due to various reasons, and understanding the cause and potential solutions is essential for troubleshooting.
  Causes of RSM2054 Error
  
  
  Missing IDocs: The primary cause of this error is that the expected IDocs are not available in the system. This could be due to a failure in the IDoc generation process or issues in the communication between systems.
  
  
  Configuration Issues: Incorrect configuration settings in the IDoc processing or in the related application can lead to this error. This includes settings in the partner profiles or message types.
  
  
  Data Issues: If the data being uploaded is incomplete or incorrect, it may prevent the IDocs from being generated or processed correctly.
  
  
  System Performance: High system load or performance issues can lead to delays in IDoc processing, causing the system to report missing IDocs.
  
  
  Network Issues: If the IDocs are being sent from an external system, network issues can prevent them from reaching the SAP system.
  
  
  Solutions to RSM2054 Error
  
  
  Check IDoc Status: Use transaction code WE02 or WE05 to check the status of the IDocs. Look for any IDocs that are in error status and analyze the error messages.
  
  
  Review Configuration: Ensure that the partner profiles (transaction code WE20) and message types are correctly configured. Verify that the settings for the relevant IDoc types are correct.
  
  
  Data Validation: Validate the data being uploaded to ensure it meets the required format and completeness. Check for any missing mandatory fields.
  
  
  Monitor System Performance: Check the system performance and load. If the system is under heavy load, consider scheduling the upload during off-peak hours.
  
  
  Network Connectivity: If IDocs are being sent from an external system, verify the network connectivity and ensure that there are no firewalls or other issues blocking the transmission.
  
  
  Reprocess IDocs: If IDocs were generated but not processed, you may need to reprocess them using transaction code BD87.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Related Information
  
  IDoc Types: Familiarize yourself with the specific IDoc types being used in your process, as different types may have different requirements and configurations.
  Transaction Codes: Common transaction codes related to IDoc processing include:
  
  WE02/WE05: Display IDocs
  WE20: Partner Profiles
  BD87: Reprocess IDocs
  SLG1: Application Log
  
  
  Documentation: Review SAP documentation and guides related to IDoc processing and real-time uploads for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the RSM2054 error and implement a solution to resolve it. If the issue persists, consider reaching out to SAP support for further assistance.