How To Fix RSM2053 - InfoIDocs missing; External system

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM2 - Monitor assistant help texts

• Message number: 053

• Message text: InfoIDocs missing; External system

What causes this issue?

Info IDocs are missing. The source system is not an SAP system. The
IDocs are therefore created in the BW system. Since the IDocs are
missing, a short dump probably occurred in the BW system.

System Response

&V1&

How to fix this error?

Check the short dumps in the BW system.
Check the data in the InfoCube.
Correcting the error
If the data was updated correctly in the InfoCube, it is possible that
no info IDocs were created. In the extraction monitor on the tab page
<LS>Status, </>manually set the entire status of the data request to
<ZK>ok </>(green traffic light) in this case.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM2053 - InfoIDocs missing; External system ?

  The SAP error message RSM2053, which states "InfoIDocs missing; External system," typically occurs in the context of the SAP system's integration with external systems, particularly when dealing with IDocs (Intermediate Documents). This error indicates that the system is expecting certain IDocs to be present but cannot find them.
  Cause:
  
  Missing IDocs: The primary cause of this error is that the expected IDocs have not been generated or sent from the external system.
  Communication Issues: There may be communication problems between the SAP system and the external system, preventing the IDocs from being received.
  Configuration Issues: Incorrect configuration settings in the IDoc processing or in the communication setup (like RFC destinations) can lead to this error.
  Data Issues: The data being processed may not meet the necessary criteria for IDoc generation, leading to missing documents.
  
  Solution:
  
  Check IDoc Status: Use transaction code WE02 or WE05 in SAP to check the status of IDocs. Look for any IDocs that should have been generated and see if they are in error status.
  Verify External System: Ensure that the external system is functioning correctly and that it is configured to send the necessary IDocs to SAP.
  Review Configuration: Check the configuration settings for IDoc processing in SAP. This includes:
  
  Partner profiles (transaction code WE20)
  Port settings (transaction code WE21)
  Message types and their mappings
  
  
  Monitor Communication: If using ALE (Application Link Enabling), ensure that the communication channels are correctly set up and that there are no network issues.
  Reprocess IDocs: If IDocs were generated but failed, you may need to reprocess them. This can be done using transaction codes like BD87.
  Check Logs: Review the application logs (transaction code SLG1) for any additional error messages that might provide more context on the issue.
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc types that are relevant to your business processes and ensure they are correctly configured.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address known issues related to this error.
  Documentation: Review SAP documentation on IDoc processing and troubleshooting for more detailed guidance.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the RSM2053 error and implement a solution to resolve it.