How To Fix RSM2038 - Idocs missing: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RSM2 - Monitor assistant help texts

• Message number: 038

• Message text: Idocs missing: &1

What causes this issue?

Background processing has not been completed in the source system. A
short dump has most probably been logged in the source system.

System Response

&V1&

How to fix this error?

Look for the short dump belonging to your data request in the short
dump overview in the source system. Be sure of the correct date and
time in the selection screen.
You can get the short dump list using the Wizard or from the monitor
detail screen via the path "Environment -> Short dump -> Source
system".
Removing errors
Follow the instructions in the short dump.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSM2038 - Idocs missing: &1 ?

  The SAP error message RSM2038 indicates that there are missing IDocs (Intermediate Documents) in the system. This error typically occurs when the system is trying to process IDocs that are expected to be present but are not found in the database. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  IDoc Not Generated: The IDoc may not have been generated due to an error in the preceding process or transaction.
  IDoc Deletion: The IDoc might have been deleted or archived, making it unavailable for processing.
  Incorrect Configuration: There may be issues with the configuration of the IDoc processing, such as incorrect partner profiles or message types.
  Transport Issues: If the IDocs are being sent between different systems (e.g., from a development to a production system), there may be transport issues.
  Database Issues: There could be database inconsistencies or issues that prevent the IDocs from being retrieved.
  
  Solution:
  
  Check IDoc Generation: Verify if the IDoc was generated successfully. You can do this by checking the relevant transaction (e.g., WE02 or WE05) to see if the IDoc exists.
  Review Logs: Look at the application logs or IDoc logs to identify any errors that occurred during the IDoc generation or processing.
  Reprocess IDocs: If the IDoc was not generated, you may need to reprocess the original transaction that should have created the IDoc.
  Check Configuration: Ensure that the partner profiles (transaction WE20) and message types (transaction WE81) are correctly configured.
  Database Consistency: Run database consistency checks to ensure that there are no issues with the IDoc tables.
  Monitor IDoc Status: Use transaction WE02 or WE05 to monitor the status of IDocs and identify any that are in error or have not been processed.
  Consult Documentation: Refer to SAP documentation or support notes related to IDoc processing for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes:
  
  WE02: Display IDocs
  WE05: IDoc List
  WE20: Partner Profiles
  WE81: Message Types
  
  
  IDoc Status Codes: Familiarize yourself with IDoc status codes to understand the processing state of IDocs.
  SAP Notes: Check SAP Notes for any known issues or patches related to IDoc processing.
  Monitoring Tools: Utilize SAP monitoring tools to keep track of IDoc processing and identify issues proactively.
  
  By following these steps, you should be able to diagnose and resolve the RSM2038 error related to missing IDocs in your SAP system.